Business Operations Associate

2 days ago


Makati City, National Capital Region, Philippines Institutional Shareholder Services Inc. Full time

Are you looking for a challenging opportunity to make a significant impact in the financial sector? Our company, Institutional Shareholder Services Inc., is seeking a driven and exceptional Business Operations Associate to join our dynamic Sales Operations team.

This role will play a vital part in supporting our Sales Teams, ensuring seamless routing of leads and data integrity. You'll contribute to driving our success and shaping the future of our operations.

Key Responsibilities
  1. Sales Support: Assist the Sales Teams in preparing and booking license agreements in Salesforce, managing the entire opportunity lifecycle, including entry, modifications, and cancellations.
  2. Quality Control: Act as the point of control to ensure accurate booking and documentation of sales in Salesforce based on signed contracts.
  3. Renewal Monitoring: Monitor overdue renewals, send reminders to Sales Teams about updating the status of pending renewals, and assess business risk exposure.
  4. System Enhancement: Collaborate with the Salesforce Development Team to recommend system improvements and identify existing issues.
  5. Reporting: Prepare monthly sales reports and other ad hoc reports to support business insights.
  6. Project Participation: Engage in various projects within the finance organization to drive continuous improvement.
Qualifications
  1. Educational Background: bachelor's degree in business, finance, accounting, or equivalent.
  2. Experience: At least 5 years of relevant work experience in a similar role.
  3. Skills: Exceptional oral and written communication skills, highly organized, detail-oriented, and excellent interpersonal skills. A proactive personality, high motivation, and ability to work independently are key.
  4. Bonus Experience: Familiarity with Salesforce is a plus.
Work Schedule & Arrangement
  1. Dynamic Work Environment: Embrace a night shift schedule (9 PM – 6 AM, Manila Time) in a dynamic work environment.
  2. Hybrid Work Arrangement: Benefit from the flexibility of a hybrid working model, combining remote and in-office work.

We're committed to fostering a culture of diversity and inclusion. We're invested in our people and working every day to ensure a diverse, equitable, and inclusive workplace.



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