Business Operations Associate
2 days ago
Are you looking for a challenging opportunity to make a significant impact in the financial sector? Our company, Institutional Shareholder Services Inc., is seeking a driven and exceptional Business Operations Associate to join our dynamic Sales Operations team.
This role will play a vital part in supporting our Sales Teams, ensuring seamless routing of leads and data integrity. You'll contribute to driving our success and shaping the future of our operations.
Key Responsibilities- Sales Support: Assist the Sales Teams in preparing and booking license agreements in Salesforce, managing the entire opportunity lifecycle, including entry, modifications, and cancellations.
- Quality Control: Act as the point of control to ensure accurate booking and documentation of sales in Salesforce based on signed contracts.
- Renewal Monitoring: Monitor overdue renewals, send reminders to Sales Teams about updating the status of pending renewals, and assess business risk exposure.
- System Enhancement: Collaborate with the Salesforce Development Team to recommend system improvements and identify existing issues.
- Reporting: Prepare monthly sales reports and other ad hoc reports to support business insights.
- Project Participation: Engage in various projects within the finance organization to drive continuous improvement.
- Educational Background: bachelor's degree in business, finance, accounting, or equivalent.
- Experience: At least 5 years of relevant work experience in a similar role.
- Skills: Exceptional oral and written communication skills, highly organized, detail-oriented, and excellent interpersonal skills. A proactive personality, high motivation, and ability to work independently are key.
- Bonus Experience: Familiarity with Salesforce is a plus.
- Dynamic Work Environment: Embrace a night shift schedule (9 PM – 6 AM, Manila Time) in a dynamic work environment.
- Hybrid Work Arrangement: Benefit from the flexibility of a hybrid working model, combining remote and in-office work.
We're committed to fostering a culture of diversity and inclusion. We're invested in our people and working every day to ensure a diverse, equitable, and inclusive workplace.
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