
Senior Account Collections Specialist
2 days ago
Overview
- Manage collections for large commercial accounts with outstanding invoices.
- Engage with customers to resolve billing issues and ensure timely payment.
Key Performance Indicators (KPIs) will be established to measure success in this role. Adherence to departmental policies and processes is crucial. Proficiency in Korean is required for communication and support.
Responsibilities:- Initiate contact with clients to collect cash on unpaid bills.
- Negotiate with clients to reach mutually beneficial agreements.
- Evaluate the effectiveness of existing collection strategies and recommend improvements.
- Liaise with internal stakeholders to resolve discrepancies and billing errors.
- Maintain accurate records of interactions and transactions.
- Collaborate with colleagues to achieve common goals.
- Demonstrated ability to work independently with minimal supervision.
- Excellent communication and interpersonal skills.
- Proven experience in managing accounts receivable and resolving billing disputes.
- Able to work under pressure to meet deadlines.
- Familiarity with Microsoft Office applications, particularly Excel.
This position offers a unique chance to develop your skills in account management and collections. If you are motivated, organized, and enjoy working with numbers, this could be the ideal role for you.
We offer a supportive work environment, opportunities for professional growth, and a competitive compensation package.
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