
Cybersecurity Journey Manager
1 day ago
About Us: Our mission is to solve cybersecurity challenges for organizations at scale.
We believe small and medium businesses are the engine behind innovation and growth.
Job Overview:This role involves tailoring cybersecurity protocols (policies, procedures, and protocols) to support client journeys. Cybersecurity professionals also assist in security assessments and technical implementation projects.
Main Responsibilities:- Assist in executing elements and projects, such as risk assessments, within a security program
- Work directly with clients to understand their operations and tailor security policies and procedures that are fit for the organization
- Serve as subject matter expert of security education platforms
- Design and deploy phishing tests to clients regularly
- Provide compliance audit readiness support as required
- Provision, implement, and manage GRC platforms for clients
- Build new tools and techniques to compress human-intensive tasks into work that can be achieved in a fraction of the time
- Document best practice procedures for commonly used technologies for the standardization of deployment
- Identify system misconfigurations and draw up recommendations for clients, and assist where necessary
- Capture regular metrics highlighting key activities, measurable accomplishments, and blockers
- Support the design and development of security services through insightful feedback and a positive attitude as a contributing member of our team
- Help drive improvements in our security services through the creation of knowledge-base articles and services documentation
- Respond to and engage our customers through ticket systems, chat, email, phone, or other mediums as required
- 1-2 years of experience in Security Technologies, Information Security, Business Resilience, Technology Risk or related fields
- External-facing client experience
- Ability to communicate effectively, both verbally and in writing, with clients and internal audiences
- Understanding of cybersecurity domains, including Security Operations (on-premise and cloud), Security Engineering, Information Risk Management, etc.
- The ability to articulate secure best practices of various aspects of information risk management in the context of people, processes and technology
- Report Writing: Emphasis on Spelling, Grammar, Word usage, and the ability to write a summary that answers the Who, What, Where, When, How, and, to the best of your ability, Why.
- Strong communication skills: Be able to perform summarization and commonality detection and 'connect the dots' so that a group of facts is turned into contextual information. Then take that contextual information and determine if it proves your hypothesis right or wrong.
- Ability to quickly learn and adapt security best practices to a wide variety of technologies in use by clientele
Nice to have:
- Intermediate coding/scripting skills to help automate processes and scale implementation efforts
- Be familiar with technical system access controls, how to apply them, and what benefits are gained from controls.
- Ability to provide on-the-job training and knowledge sharing to other team members
- Solid sense of integrity and identification with our mission.
- Strong intuition and ability to think 'outside the box'
- Attention to detail while seeing the bigger picture
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