Medical Office Coordinator

2 days ago

Pasig, National Capital Region, Philippines beBeeCustomerService Full time ₱2,900,000 - ₱4,300,000
Virtual Medical Receptionist Job Description

We are seeking a highly skilled and organized Virtual Medical Receptionist to join our remote team. In this pivotal role, you will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks.

Key Responsibilities:
  • Answer incoming phone calls and respond to patient inquiries in a professional manner
  • Schedule appointments and maintain medical provider calendars efficiently
  • Collect and update patient information accurately in electronic health record systems
  • Provide patients with detailed information about services, procedures, and protocols
  • Handle patient check-ins and follow-up communications effectively
  • Collaborate with other medical staff to ensure high-quality patient care
  • Assist in managing administrative tasks to support office operations
Requirements:
  • Previous experience as a medical receptionist or in a similar administrative role
  • Strong understanding of medical office procedures and protocols
  • Excellent communication skills, with a friendly and professional demeanor
  • Proficient in using electronic health record systems and scheduling software
  • Strong organizational skills and attention to detail
  • Ability to work independently in a remote environment
  • Familiarity with insurance processes is a plus
  • Ability to handle sensitive patient information with confidentiality
What We Offer:
  • A dynamic and supportive remote work environment
  • Ongoing training and professional development opportunities
  • A competitive salary and benefits package
  • The chance to make a positive impact on patients' lives

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