Healthcare Quality Management Specialist
4 days ago
Job Summary
Omega Healthcare Management Services Inc. is seeking a talented Healthcare Quality Manager to join our team.
About the Role
The successful candidate will be responsible for managing a team of quality professionals, coaching and guiding quality improvement teams, prioritizing and allocating improvement projects, and conducting performance reviews.
Key Responsibilities
- Manage a team of 5-10 SQ TLs spread across different LOBs.
- Coach, guide and support Quality & Process Improvement teams to perform defined quality improvement tasks.
- Prioritize and allocate improvement projects based on internal and external quality data.
- Conduct periodic performance review of progress made on improvement projects and plan course corrections to ensure planned results are accomplished.
- Develop and implement plans for continuous education across SQ function in the location.
- Build cross domain expertise of team members to enhance their skill and knowledge.
- Identify tools, techniques and methodologies required to upgrade competency of team members to deliver breakthrough results.
- Coordinate with training team for redesigning online and entry-level training modules and TNI for existing associates.
- Participate in client calls whenever necessary along with SQ TLs to represent Quality.
- Drive performance management initiatives for SQ function at the location.
- Define visual display system for each team's performance on the floor - Visual Factory.
- Drive Six Sigma culture across the location.
- Act as a single point of contact for all quality-related activities of the location.
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