Healthcare Quality Management Specialist

4 days ago


Cebu City, Central Visayas, Philippines Omega Healthcare Management Services Inc. Full time

Job Summary

Omega Healthcare Management Services Inc. is seeking a talented Healthcare Quality Manager to join our team.

About the Role

The successful candidate will be responsible for managing a team of quality professionals, coaching and guiding quality improvement teams, prioritizing and allocating improvement projects, and conducting performance reviews.

Key Responsibilities

  1. Manage a team of 5-10 SQ TLs spread across different LOBs.
  2. Coach, guide and support Quality & Process Improvement teams to perform defined quality improvement tasks.
  3. Prioritize and allocate improvement projects based on internal and external quality data.
  4. Conduct periodic performance review of progress made on improvement projects and plan course corrections to ensure planned results are accomplished.
  5. Develop and implement plans for continuous education across SQ function in the location.
  6. Build cross domain expertise of team members to enhance their skill and knowledge.
  7. Identify tools, techniques and methodologies required to upgrade competency of team members to deliver breakthrough results.
  8. Coordinate with training team for redesigning online and entry-level training modules and TNI for existing associates.
  9. Participate in client calls whenever necessary along with SQ TLs to represent Quality.
  10. Drive performance management initiatives for SQ function at the location.
  11. Define visual display system for each team's performance on the floor - Visual Factory.
  12. Drive Six Sigma culture across the location.
  13. Act as a single point of contact for all quality-related activities of the location.


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