Customer Service Advisor
3 weeks ago
The Customer Support Associate I position interacts with customers via various channels, including phone, email, or through the Internet, depending on client requirements. This role provides customer service support and resolves routine issues related to clients' products or services.
Key Responsibilities- Ensure customer service meets contractual Key Performance Indicators (KPIs)
- Clarify customer requirements, use decision-support tools, and provide resolution
- Listen attentively to customer needs and concerns, demonstrating empathy and building rapport
- Maintain knowledge of client products and services
- Prepare accurate work, including notating accounts as required
- Participate in activities to improve customer satisfaction and business performance
- Offer additional products and services
- Track, document, and retrieve information in call tracking databases
- Respond to customer inquiries, referring them to published materials or senior staff
- College graduate with or without experience, or high school diploma with six months of relevant experience preferred
- Courteous with a strong customer service orientation
- Strong computer navigation skills and PC knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multitasking, including flexibility and adaptability
- Tolerance for repetitive work in a fast-paced, high-production environment
- Ability to work as a team member and independently
- Demonstrate patience in all customer contact situations
- Ability to rotate shifts as needed
-
Customer Service Specialist
3 weeks ago
Baguio City, Cordillera, Philippines Gratitude Philippines Full timeJob Title: Customer Service RepresentativeJob Summary: Gratitude Philippines is seeking a skilled Customer Service Representative to join our team in Baguio. The successful candidate will be responsible for providing top-notch customer service, handling customer inquiries, and resolving issues related to Home Security, Financial Services, and Pest...
-
Customer Service Liaison
1 month ago
Baguio City, Cordillera, Philippines ETeam PH Full timeCustomer Service Representative Job Description **Job Summary** We are seeking a highly skilled Customer Service Representative to join our team at ETeam PH. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients. **Key Responsibilities** • Ensure that customer service...
-
Customer Service Representative
1 month ago
Baguio City, Cordillera, Philippines Neksjob Full timeJob Title: Customer Service Agent Job Summary: We are seeking a highly skilled and customer-focused Customer Service Agent to join our team at Neksjob. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise. Responsibilities: *...
-
Customer Service Ambassador
1 month ago
Baguio City, Cordillera, Philippines Neksjob Philippines Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Ambassador. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Respond to customer...
-
Customer Service Representative
3 weeks ago
Baguio City, Cordillera, Philippines Valeros Business Company Full timeJob Title: Customer Service RepresentativeJob Description:Valeros Business Company is seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch support to our clients.Responsibilities:• Provide exceptional customer service via phone, email, or chat•...
-
Customer Service Ambassador
7 days ago
Baguio City, Cordillera, Philippines Neksjob Full timeNeksjob Philippines is looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing top-notch service to our clients.About the RoleWe are seeking a highly motivated and experienced individual to take on the role of Customer Service Representative. The ideal...
-
Customer Service Representative
1 month ago
Baguio City, Cordillera, Philippines Work Services Full timeJob Opportunity at Work ServicesWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Work Services.About the Role:As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Respond to customer...
-
Customer Service Ambassador
7 days ago
Baguio City, Cordillera, Philippines NeksJob Philippines Full timeNeksjob is seeking a highly motivated Customer Service Representative to join our team. This is an exciting opportunity for fresh graduates to kick-start their careers in customer service.As a Customer Service Representative at Neksjob, you will be responsible for handling customer inquiries, resolving complaints, and providing information about products and...
-
Customer Service Representative
3 weeks ago
Baguio City, Cordillera, Philippines Neksjob Full timeCustomer Service Role OverviewThe Customer Support Agent will provide exceptional customer service by handling inquiries, resolving issues, and addressing customer complaints. The ideal candidate will possess excellent communication skills, a strong work ethic, and a commitment to delivering high-quality service.Responsibilities• Respond to customer...
-
Customer Service Representative
4 weeks ago
Baguio City, Cordillera, Philippines Neksjob Full timeJob Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Neksjob. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve issues in a...
-
Customer Service Representatives
3 weeks ago
Baguio City, Cordillera, Philippines Neksjob Corporation Full timeJob SummaryAt Neksjob Corporation, we are seeking highly skilled Customer Service Representatives to join our team. As a Customer Service Representative, you will be responsible for attracting potential customers by answering product and service questions and suggesting information about other products and services. Your excellent communication skills and...
-
Customer Service Representative
1 month ago
Baguio City, Cordillera, Philippines Neksjob Full timeJob Vacancy Alert - Customer Service Agent - With / Without Experience - Baguio Site - Up to 15k - 20kWe are seeking a highly skilled and customer-focused Customer Service Agent to join our team at Neksjob. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and...
-
Customer Service Representative
1 month ago
Baguio City, Cordillera, Philippines Neksjob Full timeNeksjob is seeking a skilled Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues they may have. Your excellent communication skills and ability to work in a fast-paced environment will be...
-
Customer Service Representative
1 month ago
Baguio City, Cordillera, Philippines Neksjob Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Neksjob. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Answer incoming calls from customers and respond to their inquiries...
-
Customer Service Representative
1 month ago
Baguio City, Cordillera, Philippines Neksjob Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Neksjob. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a...
-
Customer Service Representative
1 month ago
Baguio City, Cordillera, Philippines Neksjob Philippines Full timeJob SummaryAs a Call Center Agent at Neksjob Philippines, you will be responsible for providing exceptional customer service by answering product and service questions, suggesting information about other products and services, and opening customer accounts by recording account information. You will also maintain customer records by updating account...
-
Customer Service Representative
1 month ago
Baguio City, Cordillera, Philippines Neksjob Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle customer inquiries and resolve issues in a timely and professional manner.Key Responsibilities:Handle customer...
-
Customer Service Representative
3 weeks ago
Baguio City, Cordillera, Philippines Neksjob Full timeJob Summary:We are seeking a highly skilled and customer-focused Cross-Cultural Cross-Functional Customer Service Representative to join our team at Neksjob. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients. If you have a passion for delivering outstanding service and are...
-
Customer Service Associate
3 weeks ago
Baguio City, Cordillera, Philippines Valeros Business Company Full timeJob Title: Customer Service RepresentativeJob Summary:Valeros Business Company is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer support.Responsibilities:* Handle customer inquiries via...
-
Customer Service Liaison
3 weeks ago
Baguio City, Cordillera, Philippines Neksjob Full timeKey ResponsibilitiesCustomer Service Liaison: Provide top-notch service to customers by answering their inquiries and resolving their concerns in a timely and professional manner.Service Requirements: Utilize various tools and applications for customer management and servicing while maintaining a friendly, confident, and knowledgeable demeanor.Benefits:...