Criminal Defense Advocate

We're a Texas-based criminal defense firm that's revolutionizing the industry with bold strategy and cutting-edge technology. Our rapid growth has established us as one of the state's largest and most sought-after firms.

• Create Exceptional Client Experiences: Represent our clients with professionalism, making them feel supported from the moment they contact us.
• Handle High-Volume Calls with Precision: Manage a large volume of inbound calls (50-100 daily), answering client questions with clarity, providing guidance, and setting up appointments with attorneys for consultations.
• Own the Client Journey: Partner with internal teams to coordinate appointment setting and follow-up, ensuring a seamless, tailored client experience from start to finish.

This is an opportunity to be part of something groundbreaking. You'll gain experience in a fast-paced, high-impact environment that values innovation and client-first thinking.

We strive to deliver remarkable results for our clients by blending strategy and technology. If you're looking for a challenging role where you can make a real difference, consider joining our team.

You'll have the chance to work closely with experienced professionals who are dedicated to achieving the best possible outcomes. We're committed to providing ongoing training and support to help you succeed in your career.

In this role, you'll have the opportunity to develop valuable skills and expertise in a dynamic and supportive environment. Join us at Michael & Associates and help shape the future of criminal defense.

• Clinical Skills: Develop strong communication and interpersonal skills to build trust with clients.
• Client Management: Effectively manage client relationships to ensure satisfaction and loyalty.
• Teamwork: Collaborate with colleagues to achieve common goals and objectives.