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Premier Support Specialist

1 week ago

Taguig, National Capital Region, Philippines STAFFVIRTUAL Full time
About the Role:

As a Premier Support Specialist, you will play a crucial role in ensuring that our customers have an exceptional experience with Uber Eats. Your primary responsibility will be to provide comprehensive support through emails and phone calls, responding promptly and accurately to customers' queries and concerns.

Your Impact:
  • Develop and maintain effective relationships with customers, fostering trust and loyalty towards Uber Eats.
  • Contribute to the improvement of processes and systems to enhance customer experiences.
  • Collaborate with stakeholders to identify areas for growth and development within the team.
  • Maintain accurate records and metrics to track customer satisfaction and support effectiveness.