
Caregiver Scheduler
3 days ago
Delivering Exceptional Client Care
The role of a Homecare Scheduler is to ensure seamless client care by efficiently managing and coordinating caregiver schedules to match each individual client's needs. This position requires strong communication and organizational skills to maintain accurate records and resolve scheduling conflicts promptly.
Scheduling Responsibilities- Client Scheduling: Assign caregivers based on client needs, skills, and availability, planning for staffing gaps.
- Schedule Adjustments: Adjust schedules for emergencies, last-minute absences, and urgent client needs.
- Communication: Communicate schedule changes to caregivers and clients, offering incentives for hard-to-fill shifts.
- Client Support: Act as the main contact for caregivers, handling availability, assignments, and policy updates.
- Record Keeping: Maintain accurate records in scheduling software, tracking availability and backup schedules.
- Bookkeeping: Keep financial records updated in QuickBooks, auditing and reconciling reports.
- Payroll Management: Manage accounts payable, verify caregiver timesheets, and ensure accurate payroll processing.
- Client Invoicing: Ensure timely invoicing and payment collection from clients.
Key Requirements
- Experience: At least 1-2 years of experience as a Homecare Scheduler or in client relations in the homecare or healthcare industry.
- Scheduling Software: Experience using scheduling software and ability to manage 75 clients and 300 hours of schedules.
- Time Management: Strong time management and communication skills.
Nice-to-Haves
- Homecare Experience: Prior experience in homecare, healthcare, or senior care.
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