Clinical Administrative Coordinator
2 weeks ago
About the Position
We are seeking a highly skilled and motivated Clinical Administrative Coordinator to join our team at Nezda Technologies, Inc.
Job Summary
The ideal candidate will have strong communication and problem-solving skills, with the ability to multitask and stay organized in a dynamic environment.
Responsibilities
- Provide exceptional customer service with a friendly and professional attitude.
- Assist customers/Patient with inquiries, orders, and concerns via phone and email.
- Troubleshoot issues and offer solutions to ensure customer satisfaction.
- Maintain accurate records of interactions and transactions.
- Collaborate with other departments to improve customer experience.
- Handle Patient Inquiries by assisting patients with appointment scheduling, billing concerns, and insurance claims.
- Process Medical Claims by ensuring accurate and timely processing of insurance claims for reimbursement.
- Medical Billing & Coding by assigning standardized codes (ICD-10, CPT) for medical procedures and diagnoses.
- Support Healthcare Providers by managing administrative tasks like data entry, medical transcription, and record-keeping.
- Ensure Compliance by following regulations like HIPAA (for data privacy) and medical coding standards.
- Reduce Workload for Healthcare Staff by allowing doctors and nurses to focus on patient care.
Requirements
- Strong communication and problem-solving skills.
- Ability to multitask and stay organized in a dynamic environment.
- A positive, empathetic, and customer-first mindset.
- Basic computer skills.
- Previous customer service experience is a plus.
Benefits
- Competitive pay and benefits.
- 10% Night Differential.
- Retention Bonus of PHP 25,000.
- Opportunities for career growth and professional development.
- Supportive and friendly team environment.
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