Veeva Support Expert

5 days ago

Taguig, National Capital Region, Philippines beBeeApplication Full time

Veeva Applications Specialist plays a vital role in providing Level 1 and Level 2 support for Veeva Vault and CRM platforms. This position involves resolving user issues, managing service requests, and supporting operational tasks such as data loading and MCCP uploads.

Key Responsibilities:

  • Timely provision of Level 1 and Level 2 support for Veeva Vault and CRM issues.
  • Handling service requests including data loads, MCCP uploads, and user access troubleshooting.
  • Collaboration with business and technical teams to resolve incidents and implement improvements.
  • Maintenance of documentation of support processes and issue resolutions.

Required Skills:

  • Familiarity with Veeva Vault and Veeva CRM platforms.
  • Hands-on experience with data loading tools and processes.
  • Strong analytical and communication skills.
  • Ability to manage multiple support tickets and service requests efficiently.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Information Technology
  • IT Services and IT Consulting

This role offers an excellent opportunity for growth and development in the field of Veeva support. If you have a passion for technology and are looking for a challenging role, this could be the perfect fit.

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