Home Services Representative

2 days ago

Mandaluyong City, National Capital Region, Philippines beBeeCustomerService Full time $5,000 - $8,000

Customer Service Excellence

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  • Provide exceptional customer experiences through inbound calls, emails, and chat support
  • Efficiently manage service appointments and coordinate with dispatch teams
  • Input accurate customer details and service notes into CRM platforms
  • Clearly communicate services, pricing, and expectations to customers
  • Follow up on scheduled services and address pending issues promptly
  • Identify opportunities for escalation to supervisors or technical teams when necessary
  • Maintain a strong focus on customer satisfaction, clarity, and responsiveness
Why This Role Matters

This is a unique opportunity to join a growing team of skilled professionals supporting top-tier brands in the home services industry.

As a remote work setup allows flexibility based on client needs, you will have the freedom to work from anywhere while being part of a dynamic team that values growth, training, and stability.

Our clients rely on skilled professionals like you to drive business growth, and we offer dedicated training and support to ensure your success.

Requirements
  • Fluent English communication with a professional, confident tone
  • Minimum 1 year of customer service, call center, or support experience with remote work preferred
  • Strong background in construction, home services, or skilled trades industries required
  • Comfortable working with technology tools including CRMs, VoIP, and scheduling systems
  • Fast learner with excellent time management, attention to detail, and self-starter mindset
  • Reliable internet and quiet home office setup required

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