Financial Services Representative

2 weeks ago

Batangas, Calabarzon, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000
Job Overview

This role is responsible for providing exceptional customer service and support to clients in the Business Center.

About the Role

We are seeking a highly skilled and motivated individual to join our team as a Service Associate. The successful candidate will be responsible for delivering high-quality service to our customers, ensuring compliance with internal policies and external regulatory rules, and supporting business objectives through excellent customer delivery and other service-related initiatives.

The ideal candidate will have strong communication and interpersonal skills, be able to work effectively in a fast-paced environment, and have a keen eye for detail.

Key Responsibilities
  • Provide competent, timely, and error-free over-the-counter services to customers in the Business Center.
  • Ensure compliance with internal policies, BSP/AMLA regulations, and other external regulatory rules.
  • Recognize risk areas and eliminate risks by consistently implementing bank policies and procedures.
  • Support business objectives through excellent customer service delivery and other service-related initiatives of the branch.
Requirements
  • Able to ensure efficiency on par with the Business Center's Service Standards (e.g., standard line wait, service time within acceptable turn around time, error-free processing of transactions, etc.).
  • Can support in various process improvement and technology implementation on all systems being used in the branch and implements accurately in line with the prescribed policies and procedures of the bank.
  • Capable in engaging to the business center's clients and offer an excellent customer service and experience.
  • Works in a systematic manner to keep up with administrative functions delegated to him/her.
Skills and Qualifications
  • Graduate of any 4-year course.
  • Fresh graduates are welcome to apply.
  • An individual who is capable to deal with complexity, efficient in decision-making, diligent, and practices effective time management in his/her work.
  • Has controlling and monitoring skills and has a sense of security awareness.
  • Empathic and can easily engage with people.
  • Highly compassionate and is committed to the organization, people and service oriented, and has concern for order, quality, and accuracy.
Benefits
  • Opportunity to work in a dynamic and growing industry.
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
Others
  • Full-time position.
  • Finance and Customer Service job function.
  • Banking industry.
  • Entry-level position.

  • Customer Service Representative

    4 days ago

    Batangas, Calabarzon, Philippines beBeeCustomerService Full time ₱150,000 - ₱300,000

    Customer Service RepresentativeThis is a key role in our organization where you will be responsible for delivering exceptional customer service.Responsibilities:Provide top-notch customer service to clients, ensuring their needs are met and exceeded at every opportunity.Perform tasks in a timely, competent, and friendly manner.Verify client identities when...

  • Customer Service Representative

    22 hours ago

    Batangas, Calabarzon, Philippines Remote VA Full time

    Job Title: Customer Service Representative (Amazon Experience) – Remote, Full-TimeJob Description:We are looking for a highly skilled and personable Customer Service Representative (CSR) with previous Amazon experience to join our growing remote team. This is a full-time, permanent position designed for someone who is fluent in English, quick-thinking,...

  • Customer Service Representative

    11 hours ago

    Batangas, Calabarzon, Philippines beBeeService Full time ₱100,000 - ₱120,000

    Customer Service Representative Job SummaryAre you looking for a career change in the customer service industry? We are currently seeking skilled Customer Service Representatives to join our team. As a key member of our operations, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our...

  • Customer Service Representative

    6 days ago

    Batangas, Calabarzon, Philippines beBeeService Full time ₱13,500 - ₱17,500

    Customer Service RepresentativeWe are seeking a highly skilled and motivated professional to fill the role of Customer Service Representative.Key Responsibilities:Respond to customer inquiries via phone, email, or other communication channels.Resolve customer complaints in a timely and professional manner.Provide product information and make recommendations...

  • Remote Financial Customer Service Specialist

    11 hours ago

    Batangas, Calabarzon, Philippines beBeeCustomer Full time ₱30,000 - ₱60,000

    Talented financial professionals are sought to work from home as skilled customer service representatives.Job Responsibilities:Answer incoming calls to gather relevant information about potential claims, plaintiff details and attorney information.Gather details regarding case types, prior litigation fundings, injuries/damages, liability, and insurance...

  • Customer Service Representative Opportunity

    14 hours ago

    Batangas, Calabarzon, Philippines beBeeService Full time ₱100,000 - ₱120,000

    Customer Service Representative OpportunityWe are seeking a highly skilled and enthusiastic customer service representative to join our team. As a customer service representative, you will be responsible for handling incoming inquiries, resolving customer issues, and providing exceptional service.Key Responsibilities:Inbound and Outbound...

  • Customer Service Representative

    13 hours ago

    Batangas, Calabarzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

    Customer Service Representative OpportunityWe are seeking a dedicated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service via phone, email, or chat to resolve customer inquiries and issues in a timely and professional manner.Your primary focus...

  • Costumer Service Representative

    1 week ago

    Batangas, Calabarzon, Philippines TaskUs Full time $30,000 - $50,000 per year

    Jumpstart your #RidiculouslyCool career with TaksUS Batangas with our Food Delivery Campaign (Work From Home Setup) as a Customer Service RepresentativeWe're currently on the lookout for awesome individuals with the following qualifications-Must have 1 year BPO working experience or customer service related job experience (can be combined);Must completed two...

  • Service Delivery Specialist

    14 hours ago

    Batangas, Calabarzon, Philippines beBeecustomer Full time $32,000 - $52,000

    Customer Service RepresentativeWe are seeking an experienced customer service representative to join our team. As a key member of our support team, you will be responsible for providing exceptional support to our customers via phone, email, and live chat.Your primary objective will be to address customer inquiries in a timely and professional manner,...

  • Customer Service Representative

    1 week ago

    Batangas, Calabarzon, Philippines HealthyBOS Full time $20,000 - $40,000 per year

    A Call Center Representative, or Call Center Agent, takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems. Job Responsibilities:Take customer calls and...