Customer Service Representative with Digital Focus
5 days ago
We are seeking a Customer Service Representative with a digital focus to join our team at Mirandahr. In this role, you will be responsible for providing exceptional customer support across multiple channels, including social media, ticketing, chat, email, and outbound calls.
About the RoleThis is an excellent opportunity for individuals who enjoy working in a fast-paced environment, managing multiple priorities, and maintaining high-quality communication standards. As a Customer Service Representative with a digital focus, you will be responsible for:
- Responding to customer inquiries via ticketing, chat, and email
- Creating and scheduling social media content to engage our audience
- Making outbound calls to customers as needed
To be successful in this role, you should have:
- No prior BPO experience required
- A high school diploma or equivalent
- Excellent communication, interpersonal, and problem-solving skills
As a Customer Service Representative with a digital focus at Mirandahr, you can expect:
- A competitive salary of 21,000
- Ongoing training and development opportunities to enhance your skills
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