Workforce Services Senior Manager

The Global Workforce Strategic Partner is responsible for managing relationships with our client workforce partners, ensuring globally consistent WFM process, and meet and exceed SLAs through smart and effective planning, forecasting, scheduling and real time practices.Responsibilities:Responsible for being the client single point of contact, managing client...

Directly reporting to the Workforce Manager, the Workforce Assistant Manager is responsible for supervising and developing a workforce management team that develops effective schedule to handle the workload and efficiently manages the real time operation and communicates performance results. •Responsible in leading, developing and coaching a team of...

Workforce Management SpecialistWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team at Neksjob Corporation.In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. You will be responsible for developing and...

Job DescriptionAs a key member of our Neksjob team, you will play a critical role in ensuring the smooth operation of our workforce management processes. Your primary responsibility will be to act as the first point of escalation for Intraday Analysts, addressing any misses in Service Level (SL) or challenges with Operations in executing real-time action...

Workforce Management SpecialistWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team at Neksjob Corporation. In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity.Key Responsibilities:Act as the first point...

Job OverviewSolid Lyndelle Manpower Services Inc. is seeking a highly skilled Workforce Manager to join our team. As a key member of our workforce planning team, you will be responsible for developing and implementing strategies to optimize staffing levels, improve service delivery, and meet operational goals.Key ResponsibilitiesAnalyze historical data and...

What impact will you make? At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are...

What you'll be doing:Join a fantastic team at Deloitte where you can contribute to making a real impact in the world. Embrace the chance to work in a inclusive and collaborative environment, striving to help clients and communities.Tasks you'll handle:The Workforce Transformation sector at Deloitte acknowledges the ever-changing landscape of organizations...

Job Title: Senior Java Developer - API ExpertWe are seeking a highly skilled Senior Java Developer to join our team at ETeam Workforce Private Corporation. As a key member of our development team, you will be responsible for designing, implementing, and maintaining our API brand software applications.Key Responsibilities:Lead and contribute to feature...

Workforce Management Job DescriptionWe are seeking a highly motivated and experienced professional to fill the role of Workforce Management Specialist. This position is responsible for providing input to the WFM team in terms of conceptualizing intraday reports that drive efficiency to the team and also help in Operations performance.Key...

The Workforce Scheduler is expected to understand and may forecast for contact center transaction volumes, trends and average handle times to determine workloads for assigned Operations function. The incumbent will schedule production staffing to ensure resources are efficiently allocated and market queues are adequately staffed to handle forecasted...

Workforce Analyst Lead (Planning), Customer Service & Support About the RoleWorkforce Demand Forecasting:- Utilize historical data, statistical models, and business insights to accurately forecast contact center demand for various customer interactions, including calls, emails, chats, and social media interactions.- Collaborate with other departments to...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

Job Description:Perform real-time management, determine schedules, and/or execute shift bids at site level. Responsibilities•Manage the call volume, daily attendance, and program break schedules.• Assist with creation if metrics and targets for services.• Work closely with the operations team to analyze and help improve their delivery processes.•...

Job SummaryWe are seeking a highly skilled and experienced HR Generalist to join our team at eTeam Workforce Private Corporation. The successful candidate will be responsible for managing end-to-end HR processes, providing administrative support for HR services, and ensuring compliance with HR policies and procedures.Key ResponsibilitiesManage HR processes,...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

Job Summary: Support operational excellence by overseeing complaints, workforce planning, and policy compliance, enhancing service quality and efficiency through strategic reporting and continuous improvement initiatives. This role supports the Service Center Manager and Operations Supervisors driving operational excellence by overseeing complaints,...

**Sales Coordinator Wanted** We are seeking a highly organized and detail-oriented Sales Coordinator to provide customer service support to the Sales Department in our Wrist branches. **About Wrist** Wrist is the world's leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%. We offer 24/7 global online...

Job SummaryAs a Senior Project Manager at IPM Construction & Dev. Corp., you will play a vital role in overseeing the successful delivery of complex construction projects in the NCR and provincial area. This full-time position will see you managing all aspects of project planning, coordination, and execution to ensure projects are completed on time, within...

Job Title: Wellness AmbassadorJoin Eteam Workforce Private Corporation as a Wellness Ambassador and be part of our team that promotes healthy living and wellness in our communities.Work Arrangement:OnsiteSalary Offer:Php20,000Qualifications:Bachelor's Degree of any courseGraduates from any Medical field (Pharmacy, Nutrition, Nursing, etc) is an...