Remote Banking Representative Position
5 days ago
Remote Banking Representative Position at J-K Network Services
We are seeking a highly skilled Remote Banking Representative to join our team. As a key member of our customer support team, you will play a vital role in delivering exceptional customer experiences through our voice channel.
Responsibilities:
- Ensure first call resolution for customers by utilizing available tools and resources consistently.
- Promote and introduce digital banking solutions to meet customer needs effectively.
- Contribute to fulfilling customer needs by providing personal banking products and services with a customer-centric approach.
- Manage customer feedback and inquiries efficiently.
- Oversee all aspects of client accounts, providing banking services like loans or credit cards, and advising investment opportunities.
Requirements:
- At least 2 years of experience as a Customer Service Specialist.
- At least 1 year of experience working in Banking & Finance.
- Experience working in a BPO company is an advantage.
- Amenable to be trained on-site.
What We Offer:
- A competitive salary of Php 37,000.
- Opportunities for growth and development in a dynamic industry.
- Shifting schedule to suit your lifestyle.
- On-site training for a seamless learning experience.
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