Quality Assurance Manager

7 days ago

Manila, National Capital Region, Philippines Poutrix Full time

About Arcadis

Arcadis is a leading international consultancy that delivers sustainable solutions for natural and built assets. Our team of over 36,000 professionals in more than 70 countries works together to improve quality of life.

We're passionate about helping our clients achieve their goals while minimizing environmental impact. We take pride in our work and strive to make a lasting difference in the world.

Your Role

As a Country Quality Manager, you will be responsible for implementing and maintaining global QMS governance and tools in your assigned country. You will ensure that established requirements are enforced appropriately and record exceptions as needed. Your suggestions and recommendations will be valuable inputs to Senior Quality Managers and Global Quality Leaders.

Key Responsibilities

  • Governance: Drive and maintain in-country quality management system, maintain in-country certification to ISO standards until global accreditation has been achieved, assure in-country governmental regulations, legal, and statutory requirements are met
  • Quality Processes and Procedures: Implement, maintain, and control approved quality processes and procedures, supervision, integration, and effectiveness of processes across functions, supports auditors in internal and external audits, management of the in-country non-conformance management and corrective action system, implement a continuous improvement process, measure/evaluate process in-country
  • Knowledge and Training: Ensure that all professionals are trained to the QMS, communicate/train changes quality management system, identification and implementation of Lessons Learned, updating and maintaining GEC QMS iNet site, a collaboration with other in-country Quality Managers
  • Data Repository and Reporting: Report in-country Quality KPI's for deviations, audits, corrective actions, and lessons learned, trend Quality KPI performance data for targeted continuous improvement, monitor in-country Cost of Quality (CoQ)
  • Compliance: Implement process controls and use of improvement systems, ensure in-country audits are performed and participate as required, ensure compliance with in-country legislation, serve as the management representative for ISO certification

Shared Accountabilities

  • Senior Quality Manager (GEC) has overall responsibility for compliance with the Global Quality Management System.
  • Country Quality manager has overall responsibility for compliance with the required local regulations, legal, and statutory requirements.
  • Contribute to and support the implementation of a Global Integrated Management System (IMS) for Arcadis.
  • Works with the Senior Quality Manager (GEC) and Global Quality Director to ensure consistency with the requirements defined within the Arcadis QMS governance structure.
  • Manages in-country QA resources to coordinate quality staff to support projects.

  • Quality Assurance Manager

    6 days ago

    Manila, National Capital Region, Philippines Suyen Corporation Full time

    Job Description:We are seeking a highly motivated and detail-oriented QA Manager to oversee our quality assurance processes. The ideal candidate will have extensive experience in the cosmetic or pharmaceutical industries and a strong understanding of regulatory requirements.Key Responsibilities:Develop, implement, and maintain quality assurance policies and...

  • Quality Assurance Manager Position

    5 days ago

    Manila, National Capital Region, Philippines Visaya Knowledge Process Outsourcing Corporation Full time

    About the Role:This is a challenging opportunity for a Quality Assurance Manager to join Visaya Knowledge Process Outsourcing Corporation. The role involves leading the quality assurance team, developing and implementing quality policies, and continuously improving our quality management system.The ideal candidate will have experience in managing multiple...

  • Senior Quality Assurance Manager

    3 hours ago

    Manila, National Capital Region, Philippines IntouchCX Full time

    Job OverviewWe are seeking an experienced Senior Manager of Quality Assurance to join our team at IntouchCX.This role is responsible for designing, implementing, and monitoring the Quality Assurance formats and standards. The ideal candidate will build and develop strong interpersonal relationships with the team in order to cohesively bond everyone together...

  • Sr. Quality Assurance Manager

    2 days ago

    Manila, National Capital Region, Philippines IntouchCX Full time

    IntouchCX Manila, National Capital Region, PhilippinesJoin or sign in to find your next jobJoin to apply for the Sr. Quality Assurance Manager role at IntouchCXAbout IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and...

  • Quality Assurance Manager

    6 days ago

    Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Job SummaryThe Quality Assurance Manager is responsible for ensuring smooth functioning of Quality Compliance function in client processes while ensuring that internal and client compliance requirements are met.This role involves designing new processes for QC functioning to meet client specific requirements, facilitating migrations to seamlessly set up...

  • Quality Assurance

    5 days ago

    Manila, National Capital Region, Philippines Creathink Solutions Full time

    Quality Assurance (QA) – Ticket Purchasing/Data EntryWork From HomeJob Description:We are seeking a Quality Assurance professional to join our ticket purchasing/data entry team for a tourism/tour operator company. The Quality Assurance professional will be responsible for ensuring that all customer transactions are accurately recorded, inputted and...

  • Quality Assurance Lead

    6 days ago

    Manila, National Capital Region, Philippines Malayan Savings Bank Full time

    About the RoleThe Quality Assurance Lead is responsible for leading the development and implementation of quality assurance policies and procedures across the organization. This includes identifying areas for improvement and developing strategies to address these gaps.Key Responsibilities:Drive and manage the program of the bank and provide oversight on...

  • Quality Assurance Expert

    6 hours ago

    Manila, National Capital Region, Philippines Linda Hausermann & Associates Full time

    Job Title: Quality Assurance Analyst IWork Location:Job Description:We are seeking an experienced Quality Assurance Analyst to join our team at Linda Hausermann & Associates. As a Quality Assurance Analyst, you will be responsible for monitoring and evaluating the quality of customer interactions across various channels.Key Responsibilities:• Evaluate the...

  • Quality Assurance Strategist

    16 hours ago

    Manila, National Capital Region, Philippines Weblio Philippines Inc. Full time

    Job DescriptionAbout the Role:The Chief Quality Assurance Manager will lead the QA team in driving a culture of accountability and proactive problem-solving, ensuring the team has the necessary skills to achieve departmental goals.Main Responsibilities:Leadership and Management: Provide strategic leadership and direction to the QA team, mentoring and...

  • Quality Assurance Lead

    6 days ago

    Manila, National Capital Region, Philippines SSG Full time

    About the RoleAs a Quality Assurance Supervisor with SSG, you will lead and mentor a team of Quality Analysts to monitor and enhance customer interactions. Your key responsibilities include developing and implementing quality assurance strategies to improve performance metrics, conducting call audits, analyzing trends, and providing actionable insights for...

  • Quality Assurance Expert

    6 days ago

    Manila, National Capital Region, Philippines Global Technological Trading Inc. Full time

    Job Summary:We are looking for a Quality Assurance Expert to join our team at Global Technological Trading Inc. As a Quality Assurance Expert, you will be responsible for ensuring that our company's products and services meet the highest standards of quality. This includes conducting quality audits and providing recommendations for improvements to help us...

  • Quality Assurance Engineer

    3 weeks ago

    Manila, National Capital Region, Philippines J-K Network Services Full time

    JOB SUMMARY:We are looking for a skilled Quality Assurance Engineer with 2-3 years of experience in electrical design and construction. In this role, you will be responsible for ensuring that all project deliverables meet quality standards and compliance regulations. You'll play a key role in our project success by collaborating with teams to maintain...

  • Quality Assurance Manager

    6 hours ago

    Manila, National Capital Region, Philippines Globe Telecom, Inc. Full time

    Job DescriptionWe are seeking a highly skilled and experienced QA Lead to join our team. The successful candidate will be responsible for leading the quality assurance efforts, ensuring that our software products meet the highest standards of quality.Key Responsibilities:Leading the quality assurance process across multiple projectsDeveloping and...

  • Quality Assurance Specialist

    6 days ago

    Manila, National Capital Region, Philippines Security Bank Corporation Full time

    About the RoleThe Quality Assurance Lead is responsible for overseeing quality assurance policies, procedures, and tools within the Business Banking Segment (BBS). This involves regular reviews, monitoring internal processes, resolving service complaints, and ensuring compliance with regulatory standards.Key ResponsibilitiesPolicies and Procedures –...

  • Quality Assurance Specialist

    1 day ago

    Manila, National Capital Region, Philippines CBRE GWS IFM PHILS. CORP. Full time

    Job Description:The Quality Assurance Specialist is responsible for ensuring the quality of services provided by CBRE GWS IFM PHILS. CORP. to its clients.The key responsibilities include managing the creation, revision, and enforcement of the Quality Management System (QMS), facilitating integration and ongoing oversight of the client's QMS, and maintaining...

  • Quality Assurance Specialist

    6 days ago

    Manila, National Capital Region, Philippines WNS Global Services, Inc. Full time

    Job OverviewWe are seeking a highly skilled Quality Assurance Specialist to join our team at WNS Global Services, Inc.Key Responsibilities:Quality Assurance Process Management: Develop and implement quality management programs, ensuring compliance with regulatory requirements.Clinical Review: Conduct thorough reviews of cases, documenting processes and call...

  • Quality Assurance Manager

    1 day ago

    Manila, National Capital Region, Philippines LeapFroggr Inc. Full time

    About UsWe are committed to creating a seamless user experience through rigorous testing and quality assurance.Develop thorough test plans that cover all aspects of our software products.Identify and address reported issues efficiently, working closely with cross-functional teams.Analyze performance metrics and provide actionable insights to improve user...

  • Quality Assurance Specialist

    5 days ago

    Manila, National Capital Region, Philippines Duru Cooperation Private Limited Full time

    Duru Cooperation Private Limited is seeking a Quality Assurance Specialist to join our team for multiple positions on ARAMCO projects across Saudi Arabia.About the Role:As a Quality Assurance Specialist, you will be responsible for ensuring the quality and compliance of our projects with ARAMCO standards and specifications. You will implement and maintain...

  • Quality Assurance Professional

    1 day ago

    Manila, National Capital Region, Philippines Global Technological Trading Inc. Full time

    We are looking for a highly skilled Quality Assurance Professional to join our team at Global Technological Trading Inc. As a Process Auditor, you will be responsible for evaluating company processes to ensure they meet quality standards and regulatory requirements. You will conduct audits, analyze data, and provide recommendations to management on how to...

  • Quality Assurance Specialist

    6 days ago

    Manila, National Capital Region, Philippines CBRE GWS IFM PHILS. CORP. Full time

    The Quality Assurance Specialist plays a crucial role in ensuring that facilities management operations meet the required standards. This involves driving adherence to CBRE quality policy and objectives, and ensuring superior stakeholder experience.This role requires a strong understanding of quality planning, quality assurance, quality control, quality...