Become a Customer Service Representative

4 weeks ago


Davao City, Davao, Philippines Neksjob Full time

Neksjob is seeking a skilled Call Center Agent to join our team. As a Call Center Agent, you will be responsible for responding to customer inquiries, resolving issues, and providing excellent customer service.

Responsibilities:

* Respond to customer calls, emails, and chats in a timely and professional manner
* Resolve customer complaints and issues in a fair and efficient manner
* Provide product information and answer customer questions
* Troubleshoot technical issues and escalate complex problems to senior team members

Requirements:

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and handle multiple tasks simultaneously
* Strong problem-solving and analytical skills
* Ability to work a variety of shifts, including evenings and weekends

What We Offer:

* Competitive salary and benefits package
* Opportunities for career advancement and professional growth
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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