IT Quality Assurance Specialist
2 days ago
At Intelligent Technical Solutions (ITS), we are seeking a highly skilled IT Quality Coach to join our team. As a Quality Coach, you will play a crucial role in ensuring the quality of service provided by our technicians.
Key Responsibilities:- Monitor calls and tickets to identify areas for improvement.
- Provide timely feedback and coaching to technicians to enhance their performance.
- Assess technician performance by analyzing historical trends through NPS and QA data.
- Conduct calibration sessions to ensure process alignment and provide structured recommendations to managers and team leaders.
- Collaborate with team leaders to discuss QA results and identify areas for improvement.
- Develop and conduct team QA refresher sessions to address QA deficiencies and improvement opportunities.
- Proficient in MS Office applications, especially MS Excel.
- At least 2 years of working experience in QA.
- Excellent verbal, written, interpersonal, analytical, and organizational skills.
- Experience in technical support accounts and reporting and analysis is preferred.
- Paid US Holiday.
- Night Shift Bonus.
- Paid Time Off (15 Vacation Days per year).
- Comprehensive Health Plans/HMO (Employee & Dependent/s).
- Life and Accident Insurance.
- Accident and Disability Coverage.
- Company-paid training and certification.
- Health & Wellness Program.
- Dental & Vision.
- Salary Advancement.
-
Quality Assurance Specialist
2 days ago
Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full timeJob Title: Quality Assurance SpecialistAt Hunter's Hub Inc., we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services by implementing and maintaining quality assurance standards, procedures, and processes.Key...
-
Automation Quality Assurance Specialist
2 days ago
Quezon City, National Capital Region, Philippines Gratitude Philippines Full timeJob Title: Automation Quality Assurance SpecialistGratitude Philippines is seeking a highly skilled Automation Quality Assurance Specialist to join our team. As an Automation Quality Assurance Specialist, you will be responsible for designing and developing automated tests in a web-based environment using automation tools and scripting tools such as Selenium...
-
Quality Assurance Specialist
2 days ago
Mandaluyong City, National Capital Region, Philippines GOURMET FOOD MANUFACTURING CORPORATION Full timeJob Title: Quality Assurance SpecialistGourmet Food Manufacturing Corporation is seeking a highly skilled Quality Assurance Specialist to join our team.Job Summary:The Quality Assurance Specialist will be responsible for ensuring the quality and safety of our food products. This includes monitoring and evaluating conformance to standard parameters,...
-
Quality Assurance Specialist
18 hours ago
Mandaluyong City, National Capital Region, Philippines Gratitude Philippines Full timeJob QualificationsWe are seeking a highly skilled and experienced Quality Assurance Specialist to join our team at Gratitude Philippines. The ideal candidate will have at least 2 years of QA experience and a college graduate or undergraduate degree in Accounting or Business.Preferred qualifications include experience in Finance and/or Accounting, as well as...
-
Quality Assurance Specialist
2 days ago
Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full timeHunter's Hub Inc. is seeking a highly skilled Quality Assurance Specialist to join our team. The ideal candidate will have a strong background in software quality assurance and a proven track record of ensuring high-quality products. Responsibilities: * Develop and implement quality assurance policies and procedures to ensure compliance with industry...
-
Quality Assurance Specialist
2 days ago
Makati City, National Capital Region, Philippines Hunter's Hub, Inc. Full timeJob DescriptionAt Hunter's Hub, Inc., we are seeking a highly skilled Quality Assurance Specialist to join our team. As a key member of our quality assurance team, you will be responsible for ensuring the highest quality of our products and services.Key ResponsibilitiesDraft Quality Assurance Policies and ProceduresInterpret and Implement Quality Assurance...
-
Automation Quality Assurance Specialist
2 days ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob Title: Automation Quality Assurance SpecialistWe are seeking a highly skilled Automation Quality Assurance Specialist to join our team at Manpower Core Group Inc.Key Responsibilities:Design and develop automated tests in a web-based environment using automation tools and scripting tools such as Selenium WebDriver and/or any automation tools.Review...
-
Automation Quality Assurance Specialist
2 days ago
Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full timeJob Title: Automation Quality Assurance SpecialistWe are seeking a highly skilled Automation Quality Assurance Specialist to join our team at Hunter's Hub Incorporated. As a key member of our quality assurance team, you will be responsible for ensuring the highest quality of our products and services.Key Responsibilities:Develop and implement quality...
-
Quality Assurance Specialist
2 days ago
Quezon City, National Capital Region, Philippines AHGLAB Consultancy Services Inc. Full timeQuality Assurance InternAt AHGLAB Consultancy Services Inc., we are seeking a highly motivated and detail-oriented Quality Assurance Intern to join our team. As a Quality Assurance Intern, you will play a crucial role in ensuring the high quality of our products and services.Key Responsibilities:Assist in the development and implementation of quality...
-
Senior Quality Assurance Specialist
2 days ago
Quezon City, National Capital Region, Philippines Hunters hub Incorporated Full timeJob DescriptionWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Hunters Hub Incorporated.Key Responsibilities:Develop and execute test plans and strategies to ensure high-quality software releases.Collaborate with cross-functional teams to identify and prioritize testing needs.Design and implement automated testing...
-
Senior Quality Assurance Specialist
2 days ago
Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full timeJob DescriptionHunter's Hub Incorporated is seeking a highly skilled Quality Assurance Specialist to join our team.The ideal candidate will have a strong background in Quality Assurance, with a minimum of 35 years of experience in manual and automation testing. They will be responsible for ensuring the quality of our software products, identifying and...
-
Quality Assurance Specialist
2 days ago
Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full timeJob DescriptionWe are seeking a highly skilled Quality Assurance Specialist to join our team at Hunter's Hub Incorporated.Key Responsibilities:Develop and implement quality assurance policies and procedures to ensure the highest standards of quality in our software development process.Collaborate with cross-functional teams to interpret and implement quality...
-
Senior Manual Quality Assurance Specialist
2 days ago
Quezon City, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech Philippines Job OpportunityHello Everyone, Nityo Infotech Philippines is seeking a highly skilled and experienced Senior Manual Quality Assurance Specialist to join our team.About the RoleWe are looking for a professional with a strong background in Quality Assurance and testing, who can lead our QA team in small to medium-sized projects. The...
-
Quality Assurance Specialist BPO
2 days ago
Mandaluyong City, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full timeJob Title: Quality Assurance Specialist BPOWe are seeking a highly skilled Quality Assurance Specialist BPO to join our team at Solid Lyndelle Manpower Services Inc.About the Role:The Quality Assurance Specialist BPO will be responsible for ensuring the highest level of quality in our call center operations. This includes designing call monitoring formats...
-
Automation Quality Assurance Specialist
2 days ago
Quezon City, National Capital Region, Philippines Gratitude Philippines Full timeJob DescriptionGratitude Philippines is seeking a highly skilled Automation Quality Assurance Specialist to join our team. As a key member of our quality assurance team, you will be responsible for designing and developing automated tests in a web-based environment using automation tools and scripting tools such as Selenium WebDriver and/or any automation...
-
Automation Quality Assurance Specialist
2 days ago
Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full timeJob Title: Automation Quality Assurance SpecialistAt Hunter's Hub Incorporated, we are seeking a highly skilled Automation Quality Assurance Specialist to join our team. As a key member of our quality assurance team, you will be responsible for ensuring the highest quality of our products and services.Key Responsibilities:Develop and implement quality...
-
Quality Assurance Specialist
2 days ago
Mandaluyong City, National Capital Region, Philippines DDT Konstract Inc. Full timeJob Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at DDT Konstract Inc. The ideal candidate will have a strong background in quality assurance and control, with experience in reviewing and evaluating technical requirements and documents. The successful candidate will be responsible for performing acceptance...
-
Automation Quality Assurance Specialist
2 days ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob DescriptionAt Manpower Core Group Inc., we are seeking a highly skilled Automation Quality Assurance Specialist to join our team. As a key member of our quality assurance team, you will be responsible for designing and developing automated tests in a web-based environment using automation tools and scripting tools such as Selenium WebDriver and/or any...
-
Senior Quality Assurance Specialist
2 days ago
Quezon City, National Capital Region, Philippines Hunters hub Incorporated Full timeJob Title: Senior Quality AssuranceWe are seeking a highly skilled Senior Quality Assurance professional to join our team at Hunters Hub Incorporated.About the RoleThe ideal candidate will have a strong background in Quality Assurance and Test Automation, with a proven track record of delivering high-quality results in a fast-paced environment.Key...
-
Quality Assurance Specialist BPO
2 days ago
Mandaluyong City, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full timeQuality Assurance Specialist BPO Job DescriptionWe are seeking a highly skilled Quality Assurance Specialist to join our team at Solid Lyndelle Manpower Services Inc. in Las Piñas, near Alabang. The successful candidate will be responsible for ensuring the highest quality of customer service and experience.Key Responsibilities:Design and implement call...