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Training Operations Specialist

3 weeks ago

Manila, National Capital Region, Philippines beBeeData Analyst Full time $35,000 - $55,000

Job Title: Training Operations Specialist

We are seeking a skilled and detail-oriented professional to join our team as a Training Operations Specialist. This role will be responsible for ensuring the smooth delivery of training programs across various departments and teams.

In this role, you will be working closely with learners, managers, and other key partners to resolve any issues that may arise during the training process. Your strong analytical skills and attention to detail will enable you to identify trends and areas for improvement, providing valuable insights to drive process optimizations.

You will also have the opportunity to work on cross-functional projects, collaborating with HR, IT, and training teams to ensure a seamless training experience. If you are a motivated and organized individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

Primary Responsibilities:

  • Track New Hire Enrollment Data:
    • Inspect and correct new hire training progress across various departments and teams
    • Track, follow-up, and ensure completion of all DTCC Required Training modules
  • Data Analysis and Reporting:
    • Analyze learner data to identify trends and areas for improvement
    • Create and present regular reports to management, highlighting key metrics, progress, and potential issues
    • Use data-driven insights to recommend process optimizations
  • Raise and Resolve Issues:
    • Act as a liaison between learners, people managers, and other key partners to raise any enrollment or completion issues
    • Proactively communicate delays, errors, or discrepancies and work towards timely resolution
  • Continuous Improvement: