Smooth Change Implementation Specialist

6 days ago

Manila, National Capital Region, Philippines ABSI Full time

**Job Overview**

The Transition Manager plays a pivotal role in ensuring seamless service, process, and system transitions at ABSI. This critical position demands exceptional planning, organizational, and communication skills to facilitate smooth change management.

Key Responsibilities:

• Transition Planning and Management: Develop and implement comprehensive transition plans, including timelines, resources, and risk assessments.
     Define transition objectives, scope, and deliverables that align with the organization's goals and strategies.
     Ensure transparency and stakeholder buy-in throughout the transition process.

• Stakeholder Coordination: Foster collaboration with key stakeholders to gather requirements and expectations for the transition.
     Communicate transition plans and progress effectively to stakeholders, ensuring alignment and minimizing concerns.

• Risk Management: Identify, assess, and mitigate risks associated with the transition, developing contingency plans as needed.
     Monitor and report on risk status throughout the transition process.

• Resource Management: Allocate and manage resources required for the transition, ensuring timely access to necessary tools, systems, and personnel.
     Address resource constraints and conflicts collaboratively with relevant teams.

• Process and System Transition: Oversee the migration of services, processes, and systems from the current state to the desired state, ensuring data integrity, security, and compliance.

• Training and Support: Develop and implement training programs to equip employees for a successful transition, providing ongoing support and resources as needed.

• Performance Monitoring and Reporting: Track and report on transition performance, delivering regular updates to senior management and stakeholders while analyzing outcomes for improvement opportunities.

• Continuous Improvement: Stay abreast of industry trends, best practices, and emerging technologies related to transitions, continuously seeking opportunities to enhance transition processes and methodologies.

Job Qualifications

• Minimum 5 years of experience in transition management, project management, or a similar role.

• Strong understanding of transition and change management principles and methodologies.

• Excellent planning, organizational, and time management skills.

• Strong analytical and problem-solving skills.

• Exceptional communication and interpersonal skills.

• Ability to manage multiple projects and priorities simultaneously.

• Proficiency in risk management and quality assurance.

• Experience with project management tools (e.g., MS Project, Jira, Asana).

• High level of initiative and self-motivation.

• Strong leadership and team-building skills.

• Ability to work under pressure and meet tight deadlines.

• Strong customer service orientation.

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