Wireless Site Operations Specialist
1 week ago
Job Summary
The Wireless Site Operations Specialist will provide critical support to assigned Market/Project units at Sourcefit DR. This role requires strong technical knowledge and excellent communication skills to drive quality standards and ensure successful project outcomes.
Key Accountabilities:
- Manage site statuses Post-CX and Post-Integration, coordinating with Market-assigned Implementation Manager, Project Manager, and Operations Manager.
- Develop and maintain accurate data and formatted reports for internal and external use.
- Collaborate with cross-functional teams to address quality concerns, process improvements, and issue resolution.
- Implement process improvements and develop solutions to enhance support organization efficiency.
- Ensure accurate understanding of Market/Project-specific threshold data and requirements among the delivery team.
Requirements:
- 5+ years of Telecom Operational Project Management/Construction Management experience.
- Expertise in wireless site operations, including site troubleshooting, RF issues, and PIM.
- Strong knowledge of wireless environments, tools, and equipment, as well as report generation.
- A deep understanding of the E2E lifecycle for wireless/cellular site carriers and the design/build process.
- Proven ability to manage large-scale project goals and implement process improvements.
- Effective communication and technical writing skills.
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