
Training Content Developer
13 hours ago
This role is focused on the development and maintenance of high-quality training resources, knowledge bases, and internal processes. The successful candidate will contribute to the growth of a rapidly expanding tech platform by supporting enablement efforts and producing quality content materials.
">The ideal candidate will have strong written English skills, attention to detail, and experience with documentation tools like Notion, Google Suite, and Canva. This role requires a quick learner who is proactive, collaborative, and organized, with a strong interest in support operations, content workflows, training, and quality systems.
">">Main Responsibilities">
- ">
- Develop and maintain a clear and well-organized knowledge base, including SOPs, macros, logic flows, help articles, and bot documentation.">
- Create intuitive intake systems for clarity and version control using tools like Notion.">
- Design and implement 'knowledge checks', short quizzes to test understanding after key product launches or process updates.">
- Evaluate new content before publishing to ensure quality standards are met.">
- Define automation and deflection workflows, such as chat bot responses and auto-resolution content.">
- Produce training materials and internal documentation related to projects.">
">Required Qualifications">
- ">
- Background in writing, documentation, training, or content creation.">
- Experience with knowledge systems, CMS, or documentation tools, preferably Notion.">
- Understanding of job description drafting and onboarding processes.">
- Strong written English and attention to detail.">
- Comfortable with tools like Google Suite, Notion, Canva.">
- Quick learner, proactive, and collaborative.">
- Organized and capable of managing task follow-ups.">
- Interest in support operations, content workflows, training, and quality systems.">
">Benefits">
- ">
- Competitive hourly rate.">
- Opportunity to shape one of the most exciting startups in the creator economy.">
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