Accelerate Your Customer Service Career
22 hours ago
About Neksjob Philippines:
We are a dynamic organization that values our employees' growth and development. Our mission is to provide exceptional customer service while fostering a positive work environment.
Job Summary:
Customer Service Representatives at Neksjob Philippines play a vital role in ensuring customer satisfaction. They handle concerns and complaints regarding goods and services, providing guidance and technical support whenever needed.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely manner
- Assist customers with returns, upgrades, and purchases
- Provide technical support and guidance as required
Requirements:
To be successful in this role, you will need:
- A high school diploma or equivalent (old curriculum) / senior high school graduate
- At least 6 months of travel experience (non-BPO) or completion of a Customer Contact Enhancement (CCE) program
- Excellent communication and interpersonal skills
- Strong analytical skills
- Proficiency in MS Office and internet browsing
Why Choose Us:
Neksjob Philippines offers:
- Exciting performance bonuses and account-specific allowances
- Career advancement opportunities within the company
- Promotion opportunities for qualified employees
- Comprehensive healthcare benefits
Compensation Package:
The estimated salary range for this position is SP: 25,000 pesos per month, depending on qualifications and experience. We offer a competitive compensation package that includes performance bonuses and other benefits.
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