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Logistics and Operations Leader

1 week ago

Manila, National Capital Region, Philippines Sysgen RPO Inc Full time

About the Role

The Regional Operations Executive will be responsible for overseeing daily operational functions within the Philippines, working closely with the local management team to achieve corporate goals.

Main Accountabilities

  • Collaborate with support service partners to ensure SLA compliance, up-to-date processes, accurate documentation, and continuous improvement.
  • Participate in management meetings with internal stakeholders and maintain regular communication between customers, staff, and partners.
  • Ensure all operational activities comply with local, national, and international laws, and adhere to company policies through close collaboration with the APAC Trade Compliance Team (Singapore & Philippines).

Key Performance Indicators

  • Optimize import procedures to support scalable volume and ensure compliance to current legislations.
  • Lead efforts in local Customs and supply chain-related audits, coordinating data from multiple teams, working with audit teams, and consulting with external advisors.

Operations Support

  • Review and act on open sales and purchase order reports on a weekly or as-needed basis.
  • Lead regular meetings with Operations teams to address open orders, improve processes, and streamline operations.
  • Monitor workloads and completion times for order processing to ensure volume management.
  • Track and close preload (no purchase order) orders.