Collections Expert
2 days ago
Cash Collection Specialist
Join a dynamic team and take on the challenge of managing high-volume multi-currency ledgers. This is a unique opportunity to develop and maintain customer relationships, both internal and external, while ensuring adherence to agreed-upon terms.
Key Responsibilities:- Manage a high-volume multi-currency ledger, ensuring accurate and timely payments.
- Develop and maintain customer relationships, leveraging cultural awareness and regional differences to drive effective communication.
- Handle queries and investigations, collaborating with other departments to resolve issues efficiently.
- Process cash allocation, accurately identifying payments and resolving short-paid reasons in a timely manner.
- Carefully process final notices, working with internal stakeholders to address non-payments and ensure smooth account closure or service termination.
- Ensure all document processes are followed, adhering to approval protocols at all times.
- Enable the business to meet its cash collection targets and needs, driving revenue growth.
- Work with a remote-centric culture that empowers you to work with purpose and accountability.
- Prioritize your overall well-being with a comprehensive package that supports your success.
- Contribute to a global education space that promotes honesty, consistency, and fairness across all subject areas and assessment types.
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