Sea Export Coordinator

1 month ago


Manila, National Capital Region, Philippines EFlexervices Full time
About eFlexervices

eFlexervices is a 22-year-old BPO company that has honed its craft in providing exceptional quality and building unshakeable trust. We're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support.

What We're Looking For

We're seeking a detail-oriented and computer-literate individual to join our team as a Logistics Coordinator-Sea Export. The ideal candidate will possess comprehensive knowledge of Sea Exportation, US shipment handling, and customs administration. This role requires proficiency in Excel, familiarity with NVOCC, and experience with Cargowise/Magaya software.

Job Responsibilities
  • Respond to general inquiries regarding rates, services, and sanctions, and provide booking confirmations and updates.
  • Verify final shipment details with shippers before booking.
  • Request bookings with ocean carriers and or truckers.
  • Cross-check commercial documents including invoices, packing lists, letters of instructions, etc.
  • Create dock receipts and inland Bill of lading for shipments booked through separate truckers.
  • File AES ITN and amendments as necessary.
  • Create shipping instructions.
  • Realign documents and dates for any changes in shipments, vessel details, or schedules.
  • Obtain MBL approval and send draft master and house bills of lading to shippers for review.
  • Create pre-alerts and send final documents to shippers.
  • Track goods in transit and provide updates until delivery.
  • Handle invoicing tasks by adding bills and expenses in Magaya.
Qualifications and Requirements
  • Experience in handling US Sea Export Shipments is a must.
  • Proven experience managing shipments from start to finish (A to Z).
  • Experience with logistics systems or applications such as Cargowise, Magaya, or similar platforms.
  • Knows how to handle inbound and outbound calls.
  • Strong understanding of Incoterms.
  • Familiar with the import/export processes.
  • Familiar with various shipping documents and their requirements.
  • Exceptional written and verbal communication skills in English, capable of clearly expressing complex ideas.
  • Customs Administration degree or equivalent preferred.
  • Familiar with NVOCC operations and processes.
Salary and Benefits

We offer a competitive salary ranging from $45,000 to $60,000 per annum, depending on experience. Other benefits include comprehensive HMO coverage, optical reimbursements, flexible work options, wellness programs, and pathways to success.



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