Medical Information Specialist

21 hours ago

Cavite City, Calabarzon, Philippines beBeeMedical Full time ₱1,243,645 - ₱1,384,549
Job Title

The Medical Information Specialist is responsible for managing the collection and documentation of adverse events, special situation events, and product complaints. This position requires a high level of accuracy and attention to detail in responding to customer inquiries and providing medical information.

Responsibilities:

  • Responds to unsolicited consumer, healthcare professional, and other external customer requests for medical and safety information received via telephone, website/e-mail, letter, fax, and scientific meetings on behalf of pharmaceutical clients.
  • Provides labeled and unlabeled medical/safety information responses in accordance with regulatory requirements, industry standards, and client/internal policies and practices.
  • Accurately identifies, documents, and reports adverse events, pregnancy reports, special situation events, and product complaints in a clear and concise manner per government regulations, Standard Operating Procedures (SOPs), and Working Practices (WPs).
  • Ensures tasks are completed within the deadlines documented in the agreed SOPs and WPs.
  • Formulates and provides accurate responses utilizing approved labeling and company standard responses, published literature, and other data. Assists with writing custom medical information responses utilizing this data.
  • Logs all inquiries handled in an accurate, comprehensive, and timely fashion into Inquiry Handling Systems. Maintains quality in all areas of the job, including performing quality checks on Adverse Events, Product Quality Complaints, correspondence, and enquiries logged into the Inquiry Handling Systems.
  • Provides after-hours coverage on a rotated basis subject to business requirements.
  • Adheres to company and country-specific privacy policies, ensuring any confidential information or personal data related to ProPharma and its clients is managed in accordance with Data Privacy regulations described in ProPharma SOPs and the Confidentiality Statement within the Contract of Employment.
  • Complies with the Company's health and safety policies.
  • Other activities as assigned by the Manager.

  • Medical Information Professional

    21 hours ago

    Antipolo City, Calabarzon, Philippines beBeeLifeScience Full time ₱2,000,000 - ₱3,000,000

    Medical Information Specialist Role OverviewThis Medical Information Specialist role is responsible for providing medical and safety information to customers on behalf of clients.The ideal candidate should have a life science degree, such as Nursing, Pharmacy or a related field, with strong analytical skills and attention to detail.Provide timely and...

  • Remote Medical Information Specialist

    1 day ago

    Paranaque City, Calabarzon, Philippines beBeeSpecialist Full time ₱576,000 - ₱1,061,289

    Medical Information Specialist Role OverviewThe Medical Information Specialist is a critical position within our organization, responsible for providing accurate and timely medical information to external customers. This role involves responding to customer inquiries, documenting adverse events, and ensuring the highest quality in all areas of the job.This...

  • Medical Coding Specialist

    1 day ago

    Cavite City, Calabarzon, Philippines beBeeMedicalCoding Full time ₱1,800,000 - ₱2,200,000

    Career Opportunity: Medical Coding SpecialistWe are seeking a skilled medical coding specialist to analyze patient records, abstract medical information, and code diagnostic and procedural data in compliance with regulatory standards.Key Responsibilities:Analyze patient records to identify accurate coding and billing opportunities.Assign correct codes for...

  • Medical Support Specialist

    22 hours ago

    Cavite City, Calabarzon, Philippines beBeeGuidance Full time ₱3,500,000 - ₱4,500,000

    Job OpportunityWe are seeking a Medical Support Specialist to provide expert guidance on medication information and product quality complaints.This role involves utilizing medical knowledge to ask the right questions, assess concerns, and offer clear, compassionate support. Key responsibilities include responding to medical inquiries, product quality issues,...

  • Remote Medical Coding Specialist

    24 hours ago

    Cavite City, Calabarzon, Philippines beBeeCoding Full time ₱2,174,000 - ₱3,156,000

    Remote Medical Coding SpecialistWe are seeking a skilled Medical Coding Specialist to join our team in a remote capacity. The ideal candidate will possess excellent analytical and problem-solving skills, with the ability to work accurately and efficiently in a fast-paced environment.Key Responsibilities:Abstract Patient Charts: The successful candidate will...

  • Customer Service Representative

    22 hours ago

    Antipolo City, Calabarzon, Philippines beBeeMedicalContact Full time ₱3,200,000 - ₱4,800,000

    Medical Contact Center SpecialistWe are seeking a highly skilled Medical Contact Center Specialist to join our team. As a trusted advisor, you will serve customers seeking clarity on medication side effects.About the RoleYou will be responsible for responding to medical information queries, product quality complaints, and general inquiries via telephone,...

  • Medical Administrative Support Specialist

    22 hours ago

    Cavite City, Calabarzon, Philippines beBeeAdministrative Full time $45,000 - $60,000

    We are seeking a highly organized and detail-oriented Medical Administrative Support Specialist to support healthcare providers and ensure seamless operations within a medical office environment. The successful candidate will be adept at various administrative tasks, including data entry, appointment scheduling, records management, prescription refills, and...

  • Remote Medical Records Specialist

    1 day ago

    Cavite City, Calabarzon, Philippines beBeeMedical Full time $48,000 - $60,000

    Medical Records Specialist OpportunityWe are seeking an experienced Medical Records Specialist to join our team in a remote work arrangement. As a key member of our healthcare support staff, you will play a vital role in maintaining the confidentiality and integrity of patient records.Key Responsibilities:Receiving, validating, and fulfilling medical records...

  • Medical Documentation Specialist

    1 day ago

    Cavite City, Calabarzon, Philippines beBeeDocumentation Full time ₱500,000 - ₱1,000,000

    Job Title: Medical Documentation SpecialistWe are seeking a detail-oriented and highly organized Medical Documentation Specialist to join our team. In this role, you will work closely with healthcare providers to document patient encounters in real-time, ensuring accurate and timely medical documentation.Key Responsibilities:Scribe medical chartsLive scribe...

  • Outpatient Medical Coding Specialist

    1 day ago

    Cavite City, Calabarzon, Philippines beBeeCoding Full time ₱800,000 - ₱1,000,000

    Medical Coding Specialist - Outpatient Coder PositionWe are seeking a highly skilled Medical Coding Specialist to join our team in an outpatient coder position.Work from home setup available after training20 paid time off days per yearAnnual performance-based incentivesComprehensive group health insuranceGroup life insuranceJob Description and PurposeThe...