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IT Operations and Support Manager

1 week ago

Taguig, National Capital Region, Philippines Fishstone Solutions, Inc. Full time
About the Role

We are seeking an experienced IT Operations and Support Manager to join our team at Fishstone Solutions, Inc.

This role requires strong leadership skills and expertise in IT operations and support.

  • The ideal candidate will be responsible for supervising the System Integrator's (SI) operational performance — monitoring performance against Service Level Agreements and working with the SI to address any performance issues.
  • We require a minimum of 5 years of professional experience, preferably in the casino industry.

Responsibilities:

  • Supervising the System Integrator's (SI) operational performance.
  • Monitoring performance against Service Level Agreements.
  • Addressing any performance issues with the SI.
  • Providing ongoing troubleshooting, support, and maintenance of network and systems.