
Senior Technical Integration Specialist
1 day ago
We are seeking a skilled Full Stack Solutions Engineer to join our Professional Services team. In this role, you will serve as a technical liaison between our platform and clients, responsible for designing and implementing custom integrations while providing exceptional customer support.
This position combines strong development skills with excellent client communication to ensure successful integration projects. You will directly impact customer retention and satisfaction by managing multiple active integration projects simultaneously and turning complex technical requirements into functional solutions.
Responsibilities- Build and deploy API integrations between our platform and client systems
- Create CSV export solutions for data migration
- Develop two-way payroll integration implementations
- Conduct client meetings to gather technical requirements
- Provide ongoing technical support for integration-related inquiries
- Translate business requirements into technical specifications
- Maintain regular communication with clients throughout the project lifecycle
- Develop custom career sites for clients
- Build custom tools and reporting solutions for enterprise customers
- Create custom tools for Customer Success teams
- Migrate completed integrations to the production environment
- Optimize integrations for self-service implementation
- Document technical processes and solutions
- Candidates must have excellent client-facing skills and be able to translate technical concepts to non-technical stakeholders
- Able to manage 5-6 concurrent integration projects with varying complexity and different deadlines
- Strong analytical thinking and creative solution development
- Clear and effective communication with both technical and non-technical audiences
- Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)
- 3+ years of experience in full-stack development
- Familiarity with version control systems (GitHub)
- Experience with workflow automation tools
- Strong track record of successful customer interaction in technical roles
- Must be willing to work during US hours
- Previous experience in SaaS implementation or professional services preferred
- Permanently remote work options
- Pay wired directly to your bank account
- $50 monthly stipend
- Annual bonus
- Flexible PTO
- Enjoy company time off during some of the major US holidays
- Career fast track for performers and internal mobility
- Learn from a team of experienced professionals
We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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