Process Optimization Specialist

3 days ago


Manila, National Capital Region, Philippines Globe Telecom Full time

As a key member of our team, you will play a crucial role in driving business growth and improving customer satisfaction. You will be responsible for reviewing, analyzing, and optimizing network-related processes to align with our strategic goals.

Job Description

We are seeking a highly skilled and experienced professional to lead process improvement initiatives across various departments. The ideal candidate will have a strong understanding of telecommunications networks, including wireless, broadband, fiber optics, and core infrastructure.

  • Process Analysis: Evaluate existing network processes, workflows, and procedures to identify areas for improvement and inefficiencies.
  • Data Collection & Analysis: Collect and analyze data to support decision-making.
  • Process Documentation: Document network processes and operational standards, creating detailed process maps, flowcharts, and SOPs (Standard Operating Procedures).


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