Loan Qualification Specialist

4 days ago


Cebu City, Central Visayas, Philippines Fusion CX Full time

We are seeking a skilled and experienced Customer Support Professional - Financial Sector to join our team at Fusion CX in Cebu. As a key member of our customer support team, you will play a vital role in helping customers navigate the process of securing payday loan approvals. This is an exciting opportunity for individuals who are passionate about delivering exceptional service and building lasting relationships.

About the Position
  • You will engage with customers on inbound and outbound calls to provide clear and accurate information regarding loan-related inquiries.
  • You will establish rapport with customers by offering personalized support and solutions to help them secure loan approval.
  • You will manage multiple customer interactions simultaneously while maintaining high standards of confidentiality and adhering to company policies and procedures.

If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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