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Customer Service Specialist

2 weeks ago

Davao City, Davao, Philippines RPG PAPER COT SCHOOL & OFFICE SUPPLIES Full time

**Job Description**

RPG PAPER COT SCHOOL & OFFICE SUPPLIES is looking for a skilled Retail Assistant to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.

**Responsibilities**

  1. Deliver outstanding customer service by responding to customer inquiries, resolving issues, and making recommendations on products.
  2. Maintain a strong understanding of our products and services to effectively assist customers and promote items.
  3. Assist with inventory management, including restocking shelves and monitoring stock levels.
  4. Ensure that the sales floor is clean, organized, and visually appealing at all times.
  5. Collaborate with other team members to achieve sales goals and provide a positive shopping experience for customers.

**Requirements and Skills**

  • High school diploma or equivalent.
  • Previous experience in retail or customer service is preferred but not always required.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to work well in a team environment and interact positively with customers.
  • Basic numeracy skills and basic computer skills, including familiarity with POS systems and cash registers.