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Customer Service Specialist

3 weeks ago

Davao City, Davao, Philippines COSMETIQUE Full time

We are seeking a skilled Customer Service Specialist to join our sales team at COSMETIQUE. As a critical member of our team, you'll focus on delivering exceptional customer experiences and driving sales growth.

About the Position

Your primary goal will be to engage with customers, provide personalized assistance, and promote our products to meet their needs. You'll need to possess excellent communication skills, a strong understanding of our products, and a passion for helping customers find the right solutions.

  • Main Duties:
  • Provide exceptional customer service, ensuring high levels of satisfaction through effective communication and problem-solving.
  • Assess customer needs and provide product information, recommendations, and solutions to meet their requirements.
  • Welcome customers to the store, respond to their queries, and ensure a positive shopping experience.
  • Collaborate with colleagues to achieve departmental sales goals and objectives.
Requirements

To succeed in this role, you'll need:

  • A minimum of a Bachelor's Degree.
  • Ability to work in Davao City.