Customer Service Representative

4 weeks ago


Cebu City, Central Visayas, Philippines Work Services Full time
Job Title: Call Center Agent

Job Summary:

We are seeking a highly skilled and experienced Call Center Agent to join our team at Work Services. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues via phone, email, or chat
  • Provide accurate and timely information to customers
  • Upsell and cross-sell products and services to customers
  • Meet or exceed customer satisfaction targets
  • Work collaboratively with other teams to resolve complex customer issues

Requirements:

  • At least 6 months of call center experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Willingness to work onsite at Eastwood

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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