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AML Compliance Expert

1 week ago

Quezon City, National Capital Region, Philippines Western Union Full time
Role Overview
KYC Analyst - Quality and Process Oversight, AML Compliance. We are seeking an experienced professional to join our Know Your Customer team (KYC) within the Global Compliance organization. This role focuses on Enhanced Customer Due Diligence (ECDD) process oversight, ensuring quality standards are maintained and adhered to while executing the oversight of KYC programs.

Key Responsibilities
- Ensure quality standards are maintained and adhered to while executing the oversight of KYC program
- Provide actionable, clear, and concise feedback with recommendations to key internal and external stakeholders to maintain and improve KYC processes
- Conduct regular quality assurance reviews to assess the accuracy and effectiveness of ECDD assessments and risk mitigation efforts
- Perform in-depth analysis of customer activities, identifying risks and red flags during ECDD reviews and escalating concerns when necessary
- Lead and coordinate calibration sessions with relevant teams to ensure consistency in decision-making processes
- Identify opportunities for business training and process improvements based on oversight duties, making recommendations for automation or efficiency improvements where applicable
- Stay up-to-date with emerging AML/CFT typologies, regulatory changes, and trends, passing this knowledge into practical training sessions for internal teams

Requirements
- Bachelor's degree in finance, business, or a related field, or equivalent professional experience in financial services, compliance, or risk management is preferred
- Minimum of 2 years of experience in Bank Secrecy Act, AML Compliance, or general and/or risk-based compliance
- Strong analytical, investigative, and problem-solving skills with high attention to detail, especially in evaluating complex customer profiles and transactions
- Ability to identify and assess compliance risks and escalate issues to the appropriate level when necessary
- Demonstrate experience in process improvement or project management, particularly in compliance, risk, or operational areas
- Proven ability to work independently, making informed decisions aligned with company policies and regulatory requirements
- Proficiency in MS Office Applications, with advanced Excel skills for data analysis, reporting, and process tracking
- Strong communication skills, both verbal and written, with experience in delivering feedback
- Knowledge of current and emerging technologies in AML/CFT such as transaction monitoring tools, data analytics, and AI-based systems is a plus

About Us
At Western Union, we're committed to providing an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. As a globally diverse organization, we value in-person collaboration, learning, and ideation whenever possible. Our Hybrid Work Model enables employees to divide their time between working from home and working from an office location.