Lead Specialty Coffee Team Manager
7 days ago
About the Role:
We are seeking a highly skilled and motivated Specialty Coffee Lead Barista to join our team at Jollibee Group.
This is an exciting opportunity to lead a team of baristas and contribute to exceptional customer experience in our Common Man Coffee Roasters and Tiong Bahru Bakery cafes.
Key Responsibilities:
- Manage and motivate a team of baristas, providing training and guidance to ensure consistent drink preparation and excellent customer service.
- Oversee daily operations of the coffee bar, ensuring high standards of beverage quality and customer service.
- Develop and implement innovative coffee and tea-based menu items to enhance customer experience.
- Maintain a well-organized and clean coffee bar environment.
- Assist with sales and marketing initiatives to drive revenue and increase customer loyalty.
Requirements:
- At least 2-3 years of experience as a Head Barista or Senior Barista in a fast-paced coffee shop or restaurant environment.
- Strong knowledge of specialty coffee and tea preparation, including brewing methods, flavour profiles, and trends.
- Excellent customer service skills and ability to provide memorable experiences for guests.
- Latter art experience is required.
- Passion for hospitality industry and commitment to delivering exceptional service.
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