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Customer Service Representative

2 weeks ago

Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time

At TASQ Staffing Solutions, we are currently seeking highly skilled Customer Service Representatives to join our team.

This is a fantastic opportunity for individuals aiming to launch a career in the BPO industry. Our Financial Tech Account Customer Service Representatives work closely with clients to provide exceptional service and support.

Job Responsibilities:
  1. Respond to client inquiries in a timely and professional manner
  2. Provide accurate and efficient solutions to customer issues
  3. Work collaboratively with internal teams to achieve business objectives
Requirements:
  1. Strong proficiency in English with excellent communication skills
  2. Previous BPO experience preferred but not mandatory; newcomers welcome to apply
  3. High school graduates from the old curriculum eligible
  4. Must be willing to sign a non-disclosure agreement regarding assessment and acknowledge data privacy notice
Benefits:
  1. 22-day training program with training allowance
  2. 1,000 PHP work arrangement subsidy, prorated based on attendance
  3. HMO benefits available 2-3 weeks after employment begins
  4. 20 PTO days annually, in addition to government contributions
  5. 10% night differential and overtime pay
  6. Internal point system offering free coffee and meals