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Customer Service Representative

2 weeks ago


Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time
Job Overview:
TASQ Staffing Solutions is hiring Customer Service Representatives for on-site positions in Makati. This role involves handling customer inquiries and resolving issues via phone calls.

Key Responsibilities:
Financial Tech Account Customer Service Representatives will work with clients to understand their needs, provide solutions, and ensure customer satisfaction. Previous experience in a BPO or customer service environment is preferred but not required. Newcomers are welcome to apply.

Requirements:
Candidates must be highly proficient in English, have strong communication skills, and be able to work well under pressure. High school graduates from the old curriculum are also eligible.

Benefits:
A 22-day training program with a training allowance is provided to all new hires. Additionally, candidates will receive a 1,000 PHP work arrangement subsidy, prorated based on attendance. On-site work setup is required. HMO benefits are available 2-3 weeks after starting employment. Employees can enjoy 20 PTO days annually, along with government contributions. A 10% night differential and overtime pay are also offered.