Customer Service Representative Role Shift

1 month ago


Mandaluyong City, National Capital Region, Philippines Neksjob Full time
About Us

Neksjob is a leading organization that prides itself on providing top-notch customer service. Our team is passionate about delivering exceptional experiences to our clients, and we're looking for like-minded individuals to join us.


Compensation Package

We offer a competitive salary of $25,000 per annum, which reflects the industry standard for similar roles in the area. In addition, you can expect exciting performance bonuses and account-specific allowances that will be determined based on your individual performance.


Job Responsibilities

Your primary role as a Customer Service Representative will involve handling incoming calls from customers, resolving their inquiries and requests in a timely and professional manner. You will also utilize various client-based tools and applications to manage customer relationships effectively.


Key Skills and Qualifications
  • You must have at least a high school diploma or equivalent qualification.
  • A minimum of three months' experience in customer service or call center operations is required.
  • You should possess excellent communication skills, both verbal and written.
  • Good comprehension skills are essential for understanding customer needs and concerns.
  • Familiarity with computer and internet navigation is necessary for effective tool usage.

Benefits

We provide comprehensive healthcare benefits to ensure your well-being and productivity. This includes access to medical facilities, health insurance, and other related services.



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