Chronic Care Program Assistant

5 days ago


Quezon City, National Capital Region, Philippines Hubstaff blog Full time

We're seeking a detail-oriented Chronic Care Program Assistant to support our US-based digital health company. In this role, you'll assist patients in enrolling in our Chronic Care Program by making outbound calls and guiding them through the enrollment process.

Key Responsibilities:
  • Making 120 to 150 outbound calls daily to engage potential patients and guide them through the enrollment process.
  • Collaborating with patients to obtain informed consent and complete enrollment documentation accurately.
  • Maintaining accurate and organized patient records within our CRM system.
  • Ensuring seamless communication and providing exceptional support to patients throughout the enrollment process.

Skills and Qualifications:

  • Two to three years of experience in healthcare, virtual assistance, or administrative roles.
  • Proven track record of success in outbound calling and customer service.
  • Strong proficiency in CRM systems and technical tools including Excel and scheduling software.
  • HIPAA Certification (training can be provided).


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