Client Success Strategic Leader

2 weeks ago


Cebu City, Central Visayas, Philippines XtendOps Full time

Sr. Customer Success Manager at XtendOps

The ideal candidate will be responsible for optimizing day-to-day XO operational rigor, ensuring performance metrics are met, and maintaining a healthy revenue trajectory.

Job DescriptionJob Summary

This is a key leadership position within XtendOps responsible for managing client relationships, driving revenue growth, and ensuring operational excellence.

Key Responsibilities
  • Develop and execute strategies to drive revenue growth and improve client satisfaction.
  • Manage a portfolio of clients to ensure timely delivery of services and meet performance metrics.
  • Collaborate with cross-functional teams to identify opportunities for process improvement and implement changes.

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