BPO Agent for Online Retail Store
6 days ago
Join us at JobsAvenuePH and become part of a dynamic team that delivers world-class customer service
We are currently hiring BPO Agents for an online retail store in our Marikina office. As a BPO Agent, you will be responsible for handling customer inquiries, providing resolutions, and ensuring a seamless customer experience.
Key Responsibilities:
- Handle inbound and outbound calls professionally.
- Assist customers with inquiries, troubleshooting, and complaints.
- Provide accurate information and solutions based on company policies.
- Document customer interactions and update records.
- Ensure a positive customer experience and meet performance metrics.
What We Offer:
- A competitive compensation package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
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