Retail Store Sales Associate
2 days ago
On-site - Makati Fresh Graduate/Student High/Senior High School Contract
Job DescriptionEmployee Recognition and RewardsIncentives
Government Mandated BenefitsTraining Subsidy
Professional DevelopmentJob Training
Description- Gomaspotika Inc. is a dynamic retail company focused on delivering quality products and exceptional customer experiences. We believe in creating a welcoming, supportive environment where our team members can thrive. Our commitment to innovation, inclusivity, and integrity drives us to exceed customer expectations. Join our team, and you'll be part of a company that values growth, customer service excellence, and team collaboration. If you're looking to grow your career in retail, Gomaspotika Inc. offers the perfect place to learn, contribute, and succeed.
- As a retail sales associate, you will be the face of our brand, engaging with customers to provide a positive shopping experience. Your key responsibilities will include:
- Welcoming customers with a friendly demeanor, offering product information, and assisting them in finding items.
- Understanding and promoting current sales, promotions, and loyalty programs to enhance the customer experience and drive sales.
- Maintaining a clean, organized, and visually appealing sales floor, including restocking shelves, arranging displays, and ensuring product areas meet merchandising standards.
- Answering customer inquiries regarding products, store policies, and services, providing knowledgeable and helpful responses to enhance satisfaction.
- Operating the point-of-sale (POS) system, processing payments, handling returns, and managing customer transactions efficiently and accurately.
- Assisting in inventory management tasks, including receiving shipments, conducting stock counts, and reporting low stock or product discrepancies to management.
- Supporting loss prevention efforts by monitoring the sales floor, reporting suspicious activity, and following security policies.
- Collaborating with fellow team members to achieve sales targets, meet store goals, and contribute to a positive team environment.
- Reporting to the Store Manager or Assistant Manager, ensuring that daily tasks align with store goals and standards.
- Strong interpersonal and communication skills to interact effectively with customers and team members.
- Ability to work a flexible schedule, including weekends, holidays, and occasional evenings.
- Basic math skills for handling cash and managing sales transactions accurately.
- Ability to stand, walk, and lift moderate weights for extended periods, in alignment with the physical demands of retail work.
- A high school diploma or equivalent.
- Previous experience in retail, sales, or customer service.
- Familiarity with POS systems and other retail technology.
- An interest in retail products to better connect with our customers.
- To excel in this role, as a retail sales associate we expect you to:
- Meet or exceed individual sales targets and contribute to the team's overall sales performance.
- Deliver outstanding customer service, as measured by positive customer feedback and a satisfaction rating of 90% or higher.
- Maintain a consistently high level of product knowledge, actively engaging in training opportunities.
- Demonstrate initiative in keeping the sales floor organized, addressing customer needs, and supporting team members.
- Exhibit reliability and punctuality, consistently adhering to scheduled shifts and availability.
If the position requires you to work overseas, please be vigilant and beware of fraud.
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