Retail Store Sales Associate

1 week ago

Makati City, National Capital Region, Philippines Gopez Corporation Full time

On-site - Makati Fresh Graduate/Student High/Senior High School Contract

Job DescriptionEmployee Recognition and Rewards

Incentives

Government Mandated Benefits

Training Subsidy

Professional Development

Job Training

Description
  • Gomaspotika Inc. is a dynamic retail company focused on delivering quality products and exceptional customer experiences. We believe in creating a welcoming, supportive environment where our team members can thrive. Our commitment to innovation, inclusivity, and integrity drives us to exceed customer expectations. Join our team, and you'll be part of a company that values growth, customer service excellence, and team collaboration. If you're looking to grow your career in retail, Gomaspotika Inc. offers the perfect place to learn, contribute, and succeed.
  • As a retail sales associate, you will be the face of our brand, engaging with customers to provide a positive shopping experience. Your key responsibilities will include:
  • Welcoming customers with a friendly demeanor, offering product information, and assisting them in finding items.
  • Understanding and promoting current sales, promotions, and loyalty programs to enhance the customer experience and drive sales.
  • Maintaining a clean, organized, and visually appealing sales floor, including restocking shelves, arranging displays, and ensuring product areas meet merchandising standards.
  • Answering customer inquiries regarding products, store policies, and services, providing knowledgeable and helpful responses to enhance satisfaction.
  • Operating the point-of-sale (POS) system, processing payments, handling returns, and managing customer transactions efficiently and accurately.
  • Assisting in inventory management tasks, including receiving shipments, conducting stock counts, and reporting low stock or product discrepancies to management.
  • Supporting loss prevention efforts by monitoring the sales floor, reporting suspicious activity, and following security policies.
  • Collaborating with fellow team members to achieve sales targets, meet store goals, and contribute to a positive team environment.
  • Reporting to the Store Manager or Assistant Manager, ensuring that daily tasks align with store goals and standards.
Requirements
  • Strong interpersonal and communication skills to interact effectively with customers and team members.
  • Ability to work a flexible schedule, including weekends, holidays, and occasional evenings.
  • Basic math skills for handling cash and managing sales transactions accurately.
  • Ability to stand, walk, and lift moderate weights for extended periods, in alignment with the physical demands of retail work.
  • A high school diploma or equivalent.
  • Previous experience in retail, sales, or customer service.
  • Familiarity with POS systems and other retail technology.
  • An interest in retail products to better connect with our customers.
Success Criteria
  • To excel in this role, as a retail sales associate we expect you to:
  • Meet or exceed individual sales targets and contribute to the team's overall sales performance.
  • Deliver outstanding customer service, as measured by positive customer feedback and a satisfaction rating of 90% or higher.
  • Maintain a consistently high level of product knowledge, actively engaging in training opportunities.
  • Demonstrate initiative in keeping the sales floor organized, addressing customer needs, and supporting team members.
  • Exhibit reliability and punctuality, consistently adhering to scheduled shifts and availability.
Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

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