Service Resolution Expert
7 days ago
We are seeking a skilled Service Resolution Expert to join our team at J-K Network Services. The successful candidate will have excellent communication skills and be able to resolve customer complaints efficiently.
Responsibilities- Resolve customer complaints in a professional and courteous manner.
- Identify and address customer needs, providing solutions that meet their expectations.
- Work collaboratively with the team to achieve sales and customer satisfaction goals.
- Bachelor's degree in a related field or equivalent experience.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a team environment.
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Advanced Service Resolution Expert
2 weeks ago
Manila, National Capital Region, Philippines Lingaro (Philippines), Inc. Full timeBenefitsLingaro (Philippines), Inc. offers a range of benefits to its employees, including stable employment, flexible working hours, and comprehensive online onboarding program. We also provide unlimited access to the Udemy learning platform, certificate training programs, and upskilling support.Job Description:We are seeking a highly skilled Advanced...
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Conflict Resolution Expert
4 days ago
Manila, National Capital Region, Philippines Megaworld Corporation Full timeMegaworld Corporation is committed to providing exceptional customer service, and we are seeking a Conflict Resolution Expert to join our team. As a key member of our organization, you will be responsible for resolving conflicts and disputes raised by clients who have scheduled conciliation meetings through HLURB/DHSUD.The ideal candidate will possess strong...
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Global Visa Expert
2 weeks ago
Manila, National Capital Region, Philippines Irish Expert Full timeAt Irish Expert, we are seeking a talented Global Visa Expert to join our team. As a key member of our immigration services division, you will play a crucial role in providing expert advice on available visa options and eligibility criteria to clients.Key Responsibilities:Provide exceptional client service, counseling clients over the phone, through email,...
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Billing Resolution Expert
2 days ago
Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full timeJob Summary:This Billing Resolution Expert position plays a crucial role in improving customer experience, providing sales support and AR resolution, and ensuring billing accuracy and completeness.Key Responsibilities include:Resolving issues in accordance with established service levels.Supporting new business billing set up and implementation.Consulting...
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Problem Resolution Expert
4 days ago
Manila, National Capital Region, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full time**Job Summary:**We are seeking a Problem Resolution Expert to join our team at IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC.The successful candidate will have at least 3 years of call center experience and possess strong technical troubleshooting skills.As a Problem Resolution Expert, you will be responsible for identifying and resolving technical...
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Conflict Resolution Expert
2 weeks ago
Manila, National Capital Region, Philippines HCM Nexus Full timeAt HCM Nexus, we are seeking a Conflict Resolution Expert to join our team.Role: Conflict Resolution ExpertResponsibilities:- Assess potential conflicts of interest to support local office decisions regarding client legal engagement acceptance and ensure compliance with industry regulations.Key Qualifications:- Proven experience in research and analysis,...
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Phone Call Resolution Expert
6 days ago
Manila, National Capital Region, Philippines Lexie Staffing And Business Consulting Full timeWe are seeking a highly skilled Phone Call Resolution Expert to join our team at Lexie Staffing And Business Consulting. In this role, you will be responsible for responding to inbound calls from customers, providing them with accurate information and resolving any issues they may be experiencing.Key Skills and Qualifications:Excellent Communication Skills:...
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Application Resolution Expert
7 days ago
Manila, National Capital Region, Philippines Hunter's Hub Inc. Full timeAbout the RoleWe are looking for an Application Resolution Expert who can provide high-quality support for our applications and systems.The ideal candidate will have 3-6 years of relevant experience in application support, with a strong background in Unix, SQL, and Dynatrace. They will be responsible for troubleshooting complex technical issues, escalating...
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Account Resolution Expert
4 days ago
Manila, National Capital Region, Philippines VXI Global Holdings B.V. (Philippines) Full timeAs an Account Resolution Expert at VXI Global Holdings B.V. (Philippines), you will play a critical role in resolving member complaints and issues in a timely and professional manner. This role requires someone who is passionate about delivering exceptional member experiences and committed to excellence.
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Account Resolution Expert
2 weeks ago
Manila, National Capital Region, Philippines RealPage, Inc. Full time**Job Description**We are looking for a talented Account Resolution Expert to join our team at RealPage, Inc. This role requires a strong focus on resolving complex account issues and maintaining positive relationships with our clients.Key ResponsibilitiesIssue Resolution: You will be responsible for researching and resolving complex account issues,...
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Debit Resolution Expert
1 week ago
Manila, National Capital Region, Philippines API Delevan, Inc. Full timeAbout Our TeamWe are seeking a highly skilled Debit Resolution Expert to join our customer care team. As a critical member of our team, you will be responsible for approving or denying all returns based on policy, appealing denied return items, and assisting with dispute resolution. Your expertise in credit management will be essential in maintaining...
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Inquiry Resolution Expert
2 weeks ago
Manila, National Capital Region, Philippines Manpower Outsourcing Services, Inc. Remote Work Freelance Full timeIn this exciting role as an Inquiry Resolution Expert, you will play a crucial part in delivering exceptional customer service by resolving HR and Payroll inquiries in a timely and professional manner.You will be responsible for:Receiving and addressing customer inquiries via multiple channels.Determining the root cause of issues and providing solutions or...
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Claims Resolution Expert
3 days ago
Manila, National Capital Region, Philippines API Delevan, Inc. Full timeJob SummaryThe Claims Resolution Expert will be responsible for reviewing debit information, making direct calls to customers to obtain missing information, and processing corresponding credits and/or denials. This role requires strong analytical and problem-solving skills to effectively resolve customer claims.Duties and ResponsibilitiesPerform complex...
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Incident Resolution Expert
2 weeks ago
Manila, National Capital Region, Philippines Stark Asia Solutions Inc. Full time**About the Role:**In this exciting opportunity as Incident Resolution Expert, you will play a crucial role in ensuring high system efficiency and minimal downtime for critical applications.You will be responsible for resolving high-priority incidents, monitoring ticket flow, and ensuring SLA compliance.A collaborative environment with senior engineers is...
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Customer Resolution Expert
7 days ago
Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full timeJoin us at HCL Technologies Philippines Inc as a Customer Resolution Expert and make a real difference in the lives of our customers. As a key member of our collections team, you will be responsible for resolving complex account issues and providing exceptional customer service.You will review aging reports, initiate calls/emails to customers with past-due...
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Tax Resolutions and Compliance Expert
2 weeks ago
Manila, National Capital Region, Philippines DOXA Talent Full timeJob DetailsJob Title: Tax Resolutions and Compliance ExpertWe are seeking a highly skilled Tax Resolutions and Compliance Expert to join our team at DOXA Talent.The ideal candidate will have strong knowledge of payroll systems and tax compliance software (e.g., ADP, QuickBooks, or similar).This role involves performing tax compliance and account management...
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Application Resolution Expert
1 week ago
Manila, National Capital Region, Philippines Carlson Wagonlit Travel (Hauptsitz Deutschland) CWT Beheermaatschappij B.V. Deutschland Full timeClients play a vital role in the success of our business. As an Application Resolution Expert, you will be responsible for providing high-quality technical support and resolving complex issues that may impact our clients' experiences.Main Responsibilities:Provide expert-level technical support and guidance to clientsWork closely with cross-functional teams...
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HR and Payroll Resolution Expert
4 days ago
Manila, National Capital Region, Philippines Manpower Outsourcing Services, Inc. Remote Work Freelance Full time**Job Summary:**We are seeking a highly motivated and organized individual to fill the role of HR and Payroll Resolution Expert.The selected candidate will be responsible for supporting the resolution of HR and payroll inquiries.Key responsibilities include receiving inbound inquiries via multiple channels, diagnosing client needs, and providing timely...
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Medical Claim Resolution Expert
1 week ago
Manila, National Capital Region, Philippines Viventis Search Asia Full timeMedical Claim Resolution ExpertViventis Search Asia is seeking a Medical Claim Resolution Expert to help our partner in the BPO industry navigate the complexities of medical claim denials.About the Role:Claim Denial Resolution: Resolve denied medical claims by preparing and submitting appeals that address specific issues and regulations.Collaboration with...
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Financial Services Transition Expert
1 week ago
Manila, National Capital Region, Philippines Maersk Global Service Centres Philippines Limited Full timeWe are seeking a highly skilled Financial Services Transition Expert to join our team at Maersk Global Service Centres Philippines Limited. As a Senior Specialist, OTC, you will be responsible for managing the transition of accounting activities from one location to another, ensuring seamless integration with existing processes.Your key responsibilities will...