Customer Service Associate

2 days ago


Cebu City, Central Visayas, Philippines OfficePartners360 (OP360) Full time
Customer Service Representative Job Description

At OfficePartners360 (OP360), we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences via phone, email, and chat.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner
  • Utilize strong written and verbal communication skills to resolve customer issues
  • Navigate our tools with ease and demonstrate a positive attitude
  • Work effectively in a fast-paced environment and adapt to changing priorities
  • Be willing to work onsite on various shifts, weekends, and holidays

Requirements:

  • At least 6 months of BPO experience, preferably with a sales background
  • Above-average communication skills and a strong ability to work in a team
  • Good tool navigation skills and a positive attitude

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for growth and professional development
  • A competitive compensation package


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