Customer Service Associate
2 days ago
At OfficePartners360 (OP360), we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences via phone, email, and chat.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner
- Utilize strong written and verbal communication skills to resolve customer issues
- Navigate our tools with ease and demonstrate a positive attitude
- Work effectively in a fast-paced environment and adapt to changing priorities
- Be willing to work onsite on various shifts, weekends, and holidays
Requirements:
- At least 6 months of BPO experience, preferably with a sales background
- Above-average communication skills and a strong ability to work in a team
- Good tool navigation skills and a positive attitude
What We Offer:
- A dynamic and supportive work environment
- Opportunities for growth and professional development
- A competitive compensation package
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