Health Services Associate

4 weeks ago


Cebu City, Central Visayas, Philippines RecruiterPH Full time
Job Title: Health Clinical Services Associate

At RecruiterPH, we are seeking a highly skilled Health Clinical Services Associate to join our team. As a key member of our healthcare support team, you will play a vital role in ensuring the accurate and efficient documentation of patient encounters and clinic visits.

Key Responsibilities:
  • Collaborate with client physicians and their care teams to complete documentation of clinic visits/encounters.
  • Support healthcare providers and their patients by utilizing an artificial intelligence (AI) technology platform to complete confidential medical summaries of patient encounters/visits.
  • Work with the AI technology platform to deliver accurate and complete documentation of patient visits/encounters, saving time for providers.
  • Ensure medical summary documentation includes patient history, physical exams, radiological findings, assessments, and treatment plans.
Requirements:
  • Clinical graduate with a bachelor's degree in a health/clinical related field, such as nursing, pharmacology, kinesiology, sports medicine, or occupational/speech therapy.
  • Or, experienced health agent with a minimum of 1 year experience working in a healthcare setting/environment, such as Utilization Management Intake, Representative, Health Insurance Claims Processor, or Health Outreach Specialist.
  • Excellent written and verbal communication skills in English, including advanced proficiency in grammar and spelling.
  • Excellent listening skills with the ability to understand diverse accents and dialects of physicians/providers, their staff, and patients.
  • Proficient with the use of Microsoft Office 365 and work productivity/support tools.
  • Proficient data entry and computer skills with the ability to navigate multiple programs/systems and learn additional computer programs as required.
  • Successful completion of the Quality Documentation Specialist Program, defined as meeting minimum post-training knowledge assessment score(s) and competencies.
  • Demonstrated strong/expert customer service skills, including the ability to prioritize customer needs, be action-oriented, and responsive.


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