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Business Communication Professional

1 week ago

Taguig, National Capital Region, Philippines UnitedHealth Group Full time

We are seeking a talented Technical Writer to join our team at Optum. In this role, you will be responsible for designing and maintaining procedural materials, gathering information from subject matter experts, and using your expertise to create clear and concise documents.

The successful candidate will be able to work independently and collaboratively within a team environment, establishing strong relationships with internal customers and stakeholders to ensure that content aligns with business objectives.

The key responsibilities of this role include:

  • Writing and editing internal web-based procedural material
  • Analyzing current material and recommending revisions or changes to improve its scope, format, and content
  • Participating in projects and process improvement initiatives
  • Collaborating with subject matter experts to gather information about applications and production methods
  • Validating deliverables for accuracy, readability, and usability while adhering to style guide standards
  • Managing review, approval, and execution processes to ensure achievement of writing objectives and quality standards
  • Understanding the audience's needs and preferences during the writing process
  • Monitoring feedback on procedural material and addressing questions or concerns as necessary
  • Ensuring compliance with applicable timelines and quality standards

To qualify for this position, you should have 1+ year of experience in Business or Technical Writing, along with 3+ years of working knowledge in Microsoft Office Suite, including MS Excel, MS PowerPoint, and MS Word. Additionally, you should possess excellent verbal and written communication, time management, and organizational skills, as well as solid people skills and analytical abilities.