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Loan Processing Specialist with Mortgage Expertise

1 week ago

Manila, National Capital Region, Philippines Brokers' BackOffice Full time

At Brokers' BackOffice, we are seeking an experienced Loan Processing Specialist to join our team in Sydney. As a key player in handling loan applications for mortgage brokers operating in Australia, this role requires strong analytical and organisational skills.

About the Role
  • The ideal candidate should possess end-to-end expertise in loan processing, having worked alongside brokers and lenders to provide accurate assessments and competitive loan offers.

We are committed to delivering exceptional results and fostering a dynamic work environment. As a Loan Processing Specialist, you will be responsible for:

Key Responsibilities
  • Policy Analysis: Thoroughly understand and stay updated on various lenders' policies and criteria to accurately assess loan applications.
  • Pricing Requests: Conduct pricing requests and comparisons to ensure clients receive competitive loan offers.
  • Borrowing Power Assessment: Evaluate clients' financial situations to determine their borrowing capacity and provide detailed borrowing power assessments.
  • Scenario Discussions: Engage in discussions with lender BDMs to present and discuss various loan scenarios, seeking the best outcomes for clients.
  • Document Verification: Verify all relevant documents provided by clients, including identification, payslips, and bank statements.
  • Income Determination: Assess clients' income based on payslips and tax returns to ensure accurate loan assessments.
  • Application Lodgement: Prepare and lodge loan applications with lenders, ensuring all necessary information and documentation is included.
  • Client Interaction: Communicate with mortgage brokers and clients to gather necessary financial information and clarify any discrepancies.
  • Facilitating the loan process up to settlement, including communication with solicitors, lenders, clients, and other related parties.
  • Post-settlement tasks such as pricing and rate reviews.
  • Handling complex and/or urgent requests.
  • Admin tasks like email monitoring, chasing lenders for updates on applications and communicating with various lenders.
Requirements
  • Proven experience in loan processing within the Australian mortgage industry.
  • Proficiency in end-to-end loan processing tasks.
  • Demonstrate impeccable written and verbal communication skills in liaising with brokers, lenders, and internal stakeholders.
  • Ability to work independently with minimal supervision.
  • Goal-oriented mindset with a drive for career advancement.
  • Leverage your background in processing loan applications through various systems and CRMs (Mercury, FLEX, Quickli, ApplyOnline, Broker Engine, etc.).
Qualifications
  • Minimum of 3 years of proven experience in Australian Mortgage Loan Processing.
  • Exceptional English communication skills (verbal and written).
  • Strong analytical, organisational, and interpersonal skills.
  • Unwavering commitment to professional excellence.
  • Uphold a standard of excellence in every aspect of your work.
Benefits
  • Career Advancement: Elevate your career with a clear path for progression and continuous upskilling. Our commitment to ongoing training and development ensures you stay at the forefront of the financial industry.
  • Work-Life Integration: Benefit from a flexible working schedule aligned with Australian Business Hours, permanent weekends off, and generous paid holidays to strike a harmonious work-life balance.