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E-commerce Search Specialist

1 week ago


Makati City, National Capital Region, Philippines luigisbox Full time

We're transforming e-commerce with innovative AI-powered search & discovery solutions that empower over 3,000 online stores to deliver exceptional customer experiences. As an E-commerce Search Specialist - Customer Support, you'll be part of a dynamic team shaping the future of e-commerce.

About the Company

Lluigisbox is one of Europe's fastest-growing tech scale-ups, recognized by Deloitte CE Technology Fast 50 as a leading tech company in 2024. We're featured in the Gartner Market Guide for Digital Commerce Search 2024 and rated #1 in the e-Commerce Search Software Mid-Market category on G2.

Your Key Responsibilities
  • Support customers through various channels, ensuring prompt and accurate resolutions.
  • Work closely with our support team, contributing to knowledge sharing and best practices.
  • Engage with internal teams to ensure aligned customer experiences.